Abstract
We propose common ground and autonomy are the two critical dimensions necessary for intelligent machine agents to make the transition from tool to teammate. Existing models delineate a number of teammate characteristics. We explore how these teammate characteristics can be distilled into common ground and autonomy and suggest research steps to test our proposal.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
We note that between papers or domains, “characteristics” are also referred to as dimensions, factors, features, constructs, traits, challenges. We use characteristics herein as a blanket term covering all these.
References
Klein, G., Woods, D.D., Bradshaw, J.M., Hoffman, R.R., Feltovich, P.J.: Ten challenges for making automation a “Team Player” in joint human-agent activity. IEEE Intell. Syst. 19, 91–95 (2004)
Lyons, J.B., Mahoney, S., Wynne, K.T., Roebke, M.A.: Viewing machines as teammates: a qualitative study. In: AAAI Spring. AAAI, Menlo Park (2018)
Baber, C., Cook, K., Attfield, S., Blaha, L., Endert, A., Franklin, L.: A conceptual model for mixed-initiative sensemaking. In: CHI Sensemaking Workshop, pp. 1–8 (2018)
Klein, G., Feltovich, P.J., Bradshaw, J.M., Woods, D.D.: Common ground and coordination in joint activity In: Rouse, W.R., Boff, K.B. (eds.) Organizational Simulation, pp. 139–178. Wiley, New York (2005)
Klein, G.: Streetlights and Shadows: Searching for the keys to Adaptive Decision Making. MIT Press, Cambridge (2009)
Lee, J.D., See, K.A.: Trust in automation: designing for appropriate reliance. Hum. Factors 46, 50–80 (2004)
Madsen, M., Gregor, S.: Measuring human-computer trust. In: Proceedings of the 11th Australasian Conference on Information Systems, vol. 53, pp. 6–8 (2000)
Jonker, C.M., Riemsdijk, M.B., Vermeulen, B.: Shared mental models: a conceptual analysis. In: Proceedings of the 9th International Conference on Autonomous Agents and Multiagent Systems (2014)
Woods, D.D.: Essential characteristics of resilience. In: Hollnagel, E., Woods, D.D., Leveson, N. (eds.) Resilience Engineering, pp. 21–34. Ashgate Publishing, Aldershot (2012)
Nemeth, C., O’Connor, M., Klock, P.A., Cook, R.: Discovering healthcare cognition: the use of cognitive artifacts to reveal cognitive work. Organ. Stud. 27(7), 1011–1035 (2006)
Attfield, S., Fields, B., Baber, C.: A resources model for distributed sensemaking. Cogn. Technol. Work 20, 651–664 (2018)
Jasper, R.J., Blaha, L.M.: Interface metaphors for interactive machine learning. In: Proceedings of Human-Computer Interaction International: Augmented Cognition, Vancouver, Canada (2017)
Kass, R., Finin, T.: A general user modelling facility. In: Proceedings of CHI, pp. 145–150 (1988)
Miller, C.A.: Human-computer etiquette: managing expectations with intentional agents. Commun. ACM 47(4), 31–34 (2004)
Muir, B.M.: Operators’ trust in and use of automatic controller in a supervisory process control task. Doctoral Dissertation. University of Toronto, Canada (1989)
Lyons, J.B.: Being transparent about transparency: a model for human-robot interaction. In: Sofge, D., Kruiff, G.G., Lawless, W.F. (eds.) Trust and Autonomous Systems: Paper from the AAAI Spring (Technical Report SS-13-07). AAAI, Menlo Park (2013)
Parasuraman, R., Sheridan, T.B., Wickens, C.D.: A model for types and levels of human interaction with automation. IEEE Trans. Syst. Man Cybern. Part A Syst. Hum. 30(3), 286–297 (2000)
Bruemmer, D.J., Walton, M.C.: Collaborative Tools for Mixed Teams of Humans and Robots. Idaho National Engineering and Environmental Lab, Idaho Falls (2003)
Haslam, N.: Dehumanization: an integrative review. Pers. Soc. Psychol. Rev. 10(3), 252–264 (2006)
Mayer, R.C., Davis, J.H., Schoorman, F.D.: An integrative model of organizational trust. Acad. Manag. Rev. 20(3), 709–734 (1995)
Das, T.K., Teng, B.: Between trust and control: developing confidence in partner cooperation in alliances. Acad. Manag. Rev. 23(3), 491–512 (1998)
Young, S.L., Wogalter, M.S., Brelsford Jr., J.W.: Relative contribution of likelihood and severity of injury to risk perceptions. Proc. Hum. Factors Ergon. Soc. Annu. Meet. 36(13), 1014–1018 (1992)
Christoffersen, K., Woods, D.D.: How to make automated systems team players. In: Advances in Human Performance and Cognitive Engineering Research, pp. 1–12. Emerald Group Publishing Limited (2002)
Parasuraman, R., Miller, C.A.: Trust and etiquette in high-criticality automated systems. Commun. ACM 47(4), 51–55 (2004)
Parasuraman, R., Riley, V.: Humans and automation: use, misuse, disuse, abuse. Hum. Factors 39(2), 230–253 (1997)
Ososky, S., Schuster, D., Jentsch, F., Fiore, S., Shumaker, R., Lebiere, C., Kurup, U., Oh, J., Stentz, A.: The importance of shared mental models and shared situation awareness for transforming robots from tools to teammates. In: Unmanned Systems Technology XIV, vol. 8387, pp. 838710-1–838710-12. International Society for Optics and Photonics (2012)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Fallon, C.K., Blaha, L.M., Cook, K., Billow, T. (2020). Common Ground and Autonomy: Two Critical Dimensions of a Machine Teammate. In: Cassenti, D. (eds) Advances in Human Factors and Simulation. AHFE 2019. Advances in Intelligent Systems and Computing, vol 958. Springer, Cham. https://doi.org/10.1007/978-3-030-20148-7_2
Download citation
DOI: https://doi.org/10.1007/978-3-030-20148-7_2
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-20147-0
Online ISBN: 978-3-030-20148-7
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)