Abstract
Volunteerism is pro-social behavior that positively affects both society and the volunteers themselves. Gossip is also a pro-social behavior, but usually perceived as negative. This research focuses on the effect of pro-social attitudes, age, and gossip on pro-social behavior, and specifically on the intention to volunteer.
A mixed method design was employed, combining manual and automated classification methods. Predicated on data elicited from 598 respondents, Exploratory Factor Analysis (EFA), followed by Confirmatory Factor Analysis (CFA) for convergent and discriminant validity were conducted. Path Analysis was used for goodness-of-fit analysis. The findings confirmed the hypotheses, suggesting that age, anti-gossip, and pro-social attitudes precede the intention to volunteer. Gossip was found to be perceived as negative despite its positive characteristics. This study represents an important attempt at determining the antecedents of the intention to volunteer as well as adding to our knowledge of gossip and refuting ageist stereotypes.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Ben Hador, B.: Three levels of organizational social capital and their connection to performance. J. Manag. Dev. 36, 348–360 (2017)
Putnam, R.D.: Bowling alone: America’s declining social capital. J. Democr. 6(1), 65–78 (1995)
Yu, C., Junshu, D.: A literature review of the effects of social capital – from the personal network perspective. Int. J. Bus. Soc. Sci. 4(12), 251–259 (2013)
Shipley, M., Berry, H.L.: Longing to Belong: Personal Social Capital and Psychological Distress in an Australian Coastal Region. Social Science Research Network, Rochester (2010)
Beilmann, M., Realo, A.: Individualism-collectivism and social capital at the individual level. Trames: J. Humanit. Soc. Sci. 16(3), 205–217 (2012)
Benson, A.M., Dickson, T.J., Terwiel, F.A., Blackman, D.A.: Training of Vancouver 2010 volunteers: a legacy opportunity? Contemp. Soc. Sci. J. Acad. Soc. Sci. 9(2), 210–226 (2014)
Pantea, M.: Young people in cross-national volunteering: perceptions of unfairness. J. Soc. Pers. Relat. 30(5), 564–581 (2013)
Baxter, L.A., Dun, T., Sahlstein, E.: Rules for relating communicated among social network members. J. Soc. Pers. Relat. 18(2), 173–199 (2001)
Peters, K., Kashima, Y.: Gossiping as moral social action: a functionalist account of gossiper perceptions. In: Laszlo, J., Forgas, J., Vincze, O. (eds.) Social Cognition and Communication. Psychology Press, New York (2013)
Miller, D.E.: “Snakes in the greens” and rumor in the innercity. Soc. Sci. J. 29(4), 381 (1992)
Gilleard, C., Higgs, P.: Social death and the moral identity of the fourth age. Contemp. Soc. Sci. 10(3), 262 (2015)
Batson, C.D., Powell, A.: Altruism and prosocial behavior. In: Millon, T., Lerner, M. (eds.) Handbook of psychology. Personality and Social Psychology, vol. 5. Wiley, Hoboken (2003)
Ajzen, I.: The theory of planned behavior: some unresolved issues. Organ. Behav. Hum. Decis. Process. 50, 179–211 (1991)
Janoski, T., Musick, M., Wilson, J.: Being volunteered? The impact of social participation and pro-social attitudes on volunteering. Sociol. Forum 13(3), 495–519 (1998)
Hilfinger Messias, D.K., De Jong, M.K., McLoughlin, K.: Being involved and making a difference: empowerment and well-being among women living in poverty. J. Holist. Nurs. 23(1), 66–88 (2005)
Brayko, C.A., Houmanfar, R.A., Ghezzi, E.L.: Organized cooperation: a behavioral perspective on volunteerism. Behav. Soc. Issues 25, 77–98 (2016)
Wei, Y., Donthu, N., Bernhardt, K.L.: Volunteerism of older adults in the United States. Int. Rev. Public Non-Profit Mark. 9(1), 1–18 (2012)
Tang, F.: What resources are needed for volunteerism? A life course perspective. J. Appl. Gerontol. 25(5), 375–390 (2006)
Stein, D.D.: What motivates people to volunteer? A survey research study to analyze characteristics and motives of individuals that donate time. A dissertation, Capella University, Minneapolis, MN, USA (2011)
Marta, E., Pozzi, M.: Young people and volunteerism: a model of sustained volunteerism during the transition to adulthood. J. Adult Dev. 15, 35–46 (2008)
Massar, K., Buunk, A.P., Rempt, S.: Age differences in women’s tendency to gossip are mediated by their mate value. Pers. Individ. Differ. 52(1), 106–109 (2012)
Subramanian, M.: Gossip, drama, and technology: how south Asian American young women negotiate gender on and offline. Gend. Educ. 25(3), 311–324 (2013)
Eckhaus, E., Ben-Hador, B.: Gossip and gender differences: a content analysis approach. J. Gend. Stud. 28(1), 97–108 (2017). https://doi.org/10.1080/09589236.2017.1411789
Bergmann, J.R.: Discreet Indiscretions: The Social Organization of Gossip (J. Bednarz, Trans.). Aldine De Gruyter (Original work published 1987), New York (1993)
Michelson, G., Mouly, V.S.: Rumor and gossip in organisations: a conceptual study. Manag. Decis. 38, 339–346 (2000)
Kurland, N.B., Pelled, L.H.: Passing the word: toward a model of gossip and power in the workplace. Acad. Manag. Rev. 25(2), 428–438 (2000)
Luna, A., Chou, S.Y.: Drivers for workplace gossip: an application of the theory of planned behavior. J. Organ. Cult. Commun. Confl. 17(1), 115–129 (2013)
Jackson, C.: Using gossip constructively as a part of holistic process. Holist. Nurs. Pract. 26, 183–187 (2012)
Einat, T., Chen, G.: Gossip in a maximum security female prison: an exploratory study. Women Crim. Justice 22(2), 108 (2012)
Turner, M.M., Mazur, M.A., Wendel, N., Winslow, R.: Relational ruin or social glue? The joint effect of relationship type and gossip valence on liking, trust, and expertise. Commun. Monogr. 70(2), 129–141 (2003)
Hartung, F., Renner, B.: Social curiosity and gossip: related but different drives of social functioning. PLoS One 8(7), 1–10, e69996 (2013)
McGuigan, N., Cubillo, M.: Information transmission in young children: when social information is more important than nonsocial information. J. Genet. Psychol. 174(6), 605 (2013)
Schoon, A.: Dragging young people down the drain: the mobile phone, gossip mobile website outoilet and the creation of a mobile ghetto. Crit. Arts 26(5), 690–706 (2012)
Gamliel, T., Hazan, H.: The meaning of stigma: identity construction in two old-age institutions. Ageing Soc. 26(3), 355–371 (2006)
Watson, D.C.: Gender differences in gossip and friendship. Sex Roles 67(9–10), 494–502 (2012)
Waddington, K., Fletcher, C.: Gossip and emotion in nursing and health-care organizations. J. Health Organ. Manag. 19, 378–394 (2005)
Brown, G.W.: Joining two social institutions to counter rural Alaskan child abuse. Child Abuse Negl. 9(3), 383–388 (1985)
Blank, S.: The metaphorical prison: gossip, sex, and single mothers in dominica. Wadabagei: A J. Caribb. Diaspora 13(1), 62–86 (2010)
Nevo, O., Nevo, B., Derech-Zehavi, A.: The development of the tendency to gossip questionnaire: construct and concurrent validation for a sample of Israeli college students. Educ. Psychol. Measur. 53(4), 973–981 (1993)
Dellinger, A.B., Leech, N.L.: Toward a unified validation framework in mixed methods research. J. Mix. Methods Res. 1(4), 309–332 (2007)
Eckhaus, E., Sheaffer, Z.: Factors affecting willingness to contribute goods and services on social media. Soc. Sci. J. (2018)
Eckhaus, E., Davidovitch, N.: Impact of gender and conference size on conference preferences – employing natural language processing. Int. J. Educ. Methodol. 4(1), 45–52 (2018). https://doi.org/10.12973/ijem.4.1.45
Hu, L.T., Bentler, P.M.: Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Struct. Equ. Model. Multidiscip. J. 6(1), 1–55 (1999)
Eckhaus, E., Sheaffer, Z.: Happiness enrichment and sustainable happiness. Appl. Res. Qual. Life (2018). https://doi.org/10.1007/s11482-018-9641-0
Pushpa, M., Nirmala, K.: Text categorization using activation based term set. Int. J. Comput. Sci. Issues (IJCSI) 9(4), 397–400 (2012)
Eckhaus, E.: Barter trade exchange to the rescue of the tourism and travel industry. J. Shipp. Ocean Eng. 1(2), 133–140 (2011)
Eckhaus, E.: Towards tourism business change. Rev. Int. Comp. Manag. 18(3), 274–286 (2017)
Eckhaus, E., Kogan, K., Pearlman, Y.: Enhancing strategic supply decisions by estimating suppliers’ marginal costs. J. Supply Chain Manag. 49(4), 96–107 (2013)
Eckhaus, E., Klein, G., Kantor, J.: Experiential learning in management education. Bus. Manag. Educ. 15(1), 42–56 (2017). https://doi.org/10.3846/bme.2017.345
Eckhaus, E., Ben-Hador, B.: To gossip or not to gossip: reactions to a perceived request to gossip – a qualitative study. Trames J. Humanit. Soc. Sci. 22(3), 273–288 (2018). https://doi.org/10.3176/tr.2018.3.04
Davidovitch, N., Eckhaus, E.: The influence of birth country on selection of conference destination-employing natural language processing. High. Educ. Stud. 8(2), 92–96 (2018)
Eckhaus, E., Davidovitch, N.: Improving academic conferences – criticism and suggestions utilizing natural language processing. Eur. J. Educ. Res. 7(3), 445–450 (2018). https://doi.org/10.1016/j.soscij.2018.08.001
Eckhaus, E.: Measurement of organizational happiness. In: Kantola, J. Barath, T., Nazir, S. (eds.) Advances in Human Factors, Business Management and Leadership, AHFE 2017. Advances in Intelligent Systems and Computing, vol. 594, pp. 266–278. Springer International Publishing, Cham (2018)
Eckhaus, E., Sheaffer, Z.: Managerial hubris detection: the case of Enron. Risk Manag. 20(4), 304–325 (2018). https://doi.org/10.1057/s41283-018-0037-0
Razavi, A.H., Matwin, S., De Koninck, J., Amini, R.R.: Dream sentiment analysis using second order soft co-occurrences (SOSCO) and time course representations. J. Intell. Inf. Syst. 42(3), 393–413 (2014)
Eckhaus, E., Taussig, R., Ben-Hador, B.: The effect of top management team’s tacit persuasion on the stock market. E-J. Soc. Behav. Res. Bus. 9(2), 9–22 (2018)
Li, Z., Xiong, Z., Zhang, Y., Liu, C., Li, K.: Fast text categorization using concise semantic analysis. Pattern Recogn. Lett. 32(3), 441–448 (2011)
Eckhaus, E.: Corporate transformational leadership’s effect on financial performance. J. Leadersh. Account. Ethics 13(1), 90–102 (2016)
Eckhaus, E.: A shift in leadership. Acad. Strat. Manag. J. 16(1), 19–31 (2017)
Klein, G., Eckhaus, E.: Sensemaking and sensegiving as predicting organizational crisis. Risk Manag. 19(3), 225–244 (2017). https://doi.org/10.1057/s41283-017-0019-7
Tabachnick, B.G., Fidell, L.S.: Using Multivariate Statistics, 6th edn. Pearson, Boston (2012)
Law, B., Shek, D., Ma, C.: Gender invariance of family, school, and peer influence on volunteerism scale. Res. Soc. Work. Pract. 25(1), 139–146 (2015)
Bayman, A.: ‘Large hands, wide eares, and piercing sights’: The ‘discoveries’ of the Elizabethan and Jacobean witch pamphlets. Lit. Hist. 16(1), 26–45 (2007)
Steffen, S.L., Fothergill, A.: 9/11 volunteerism: a pathway to personal healing and community engagement. Soc. Sci. J. 46(1), 29–46 (2009)
de Reuver, M., Bouwman, H.: Dealing with self-report bias in mobile internet acceptance and usage studies. Inf. Manag. 52(3), 287 (2015)
Brockner, J., Senior, D., Welch, W.: Corporate volunteerism, the experience of self-integrity, and organizational commitment: evidence from the field. Soc. Justice Res. 27(1), 1–23 (2014)
Augustine, A.A., Mehl, M.R., Larsen, R.J.: A positivity bias in written and spoken English and its moderation by personality and gender. Soc. Psychol. Pers. Sci. 2, 508–515 (2011)
Garcia, D., Garas, A., Schweitzer, F.: Positive words carry less information than negative words. Data Sci. 1(3), 1–12 (2012)
Kang, C., Handy, F., Hustinx, L., Cnaan, R., Brudney, J.L., Haski-Leventhal, D., Zrinscak, S.: What gives? Cross-national differences in students’ giving behavior. Soc. Sci. J. 48(2), 283–294 (2011)
Akbar, M.M., Parvez, N.: Impact of service quality, trust, and customer satisfaction on customers loyalty. ABAC J. 29(1), 24–38 (2009)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Eckhaus, E., Ben-Hador, B. (2020). Gossip and Pro Social Behavior. In: Kantola, J., Nazir, S. (eds) Advances in Human Factors, Business Management and Leadership. AHFE 2019. Advances in Intelligent Systems and Computing, vol 961. Springer, Cham. https://doi.org/10.1007/978-3-030-20154-8_8
Download citation
DOI: https://doi.org/10.1007/978-3-030-20154-8_8
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-20153-1
Online ISBN: 978-3-030-20154-8
eBook Packages: EngineeringEngineering (R0)