Abstract
Development and manufacturing often involves many people, and mutual understanding is necessary. However, clear values sometimes have not been established at the outset. In this case, value creation through communication is necessary. In this paper, firstly we will explain a methodology to reduce ambiguity in software development, which has been considered a problem that must be resolved in conventional engineering. Secondly, we will show the characteristics of the manufacturing approach of creating value by attempting to utilize ambiguity. Finally, we will tell our attempt to observe and model value-creating communication, in which value is added through the use of ambiguity.
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Shoji, H., Hamada, Y. (2020). Communication in Which Ambiguity Triggers Value Creation. In: Fukuda, S. (eds) Advances in Affective and Pleasurable Design. AHFE 2019. Advances in Intelligent Systems and Computing, vol 952. Springer, Cham. https://doi.org/10.1007/978-3-030-20441-9_22
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DOI: https://doi.org/10.1007/978-3-030-20441-9_22
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