Skip to main content

The Impact of Different Human-Machine Interface Feedback Modalities on Older Participants’ User Experience of CAVs in a Simulator Environment

  • Conference paper
  • First Online:
Advances in Human Factors of Transportation (AHFE 2019)

Abstract

Rapidly developing Autonomous Vehicle (AV) technology has potential to provide solutions to some of the aging population challenges, such as social isolation resulting from an inability to be independently mobile. However for AVs success, users’ acceptance is essential. Fifteen participants (M 70 years) participated in an autonomous driving simulator trial with voice-based CAV status feedback in a decision-making scenario – whether to pick up a friend on the way. The within-subject conditions/journeys were: Audio feedback (Audio)/Pick-Up; Audio/No-Pick-Up; No-Audio/Pick-Up. Additionally, the effect of feedback during different external journey conditions was also considered, resulting in two between-subjects conditions – day and night travel. Participants physiological, cognitive and affective measures show greater situational awareness and workload ratings in the No-Audio/Pick-Up condition with increased Post-trial trust rating and overall higher positive affect. These results indicate that the greatest concentration was required in the no-sound condition, suggesting that sound/multimodal feedback improved ease of operation and journey experience.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Non-significant results are provided in a summarized format, i.e. all ts(13) ≤ 1.15, all ps ≥ .27 would mean that all other t values are lower than 1.15, and p values are higher than .27.

References

  1. Jee, C., Mercer, C.: Driverless car news: the great driverless car race: where will the UK place? https://www.techworld.com/apps-wearables/great-driverless-car-race-where-will-uk-place-3598209/ (2017)

  2. SAE International: U.S. Department of transportation’s new policy on automated vehicles adopts SAE International’s levels of automation for defining driving automation in on-road motor vehicles (2016)

    Google Scholar 

  3. Musselwhite, C., Haddad, H.: Mobility, accessibility and quality of later life. Qual. Ageing Older Adults 11, 25–37 (2010)

    Article  Google Scholar 

  4. Abraham, H., Lee, C., Brady, S., Mehler, B., Reimer, B., Coughlin, J..: Autonomous vehicles and alternatives to driving: trust, preferences, and effects of age. Presented at the Transportation Research Board 96th Annual Meeting, Washington DC, United States (2017)

    Google Scholar 

  5. Moreno-Jiménez, B., Rodríguez-Carvajal, R., Garrosa Hernández, E., Morante Benadero, M.A., et al.: Terminal versus non-terminal care in physician burnout: the role of decision-making processes and attitudes to death. Salud Ment. 31, 93–101 (2008)

    Google Scholar 

  6. Mills, M.E., Sullivan, K.: The importance of information giving for patients newly diagnosed with cancer: a review of the literature. J. Clin. Nurs. 8, 631–642 (1999)

    Article  Google Scholar 

  7. Ussher, J., Kirsten, L., Butow, P., Sandoval, M.: What do cancer support groups provide which other supportive relationships do not? The experience of peer support groups for people with cancer. Soc. Sci. Med. 62, 2565–2576 (2006)

    Article  Google Scholar 

  8. Lautizi, M., Laschinger, H.K.S., Ravazzolo, S.: Workplace empowerment, job satisfaction and job stress among Italian mental health nurses: an exploratory study. J. Nurs. Manag. 17, 446–452 (2009)

    Article  Google Scholar 

  9. Ozer, E.M., Bandura, A.: Mechanisms governing empowerment effects: a self-efficacy analysis. J. Pers. Soc. Psychol. 58, 472 (1990)

    Article  Google Scholar 

  10. Pearson, L.C., Moomaw, W.: The relationship between teacher autonomy and stress, work satisfaction, empowerment, and professionalism. Educ. Res. Q. 29, 37 (2005)

    Google Scholar 

  11. Morgan, P., Caleb-Solly, P., Voinescu, A., Williams, C.: Literature review: human-machine interface. Project report, UWE Bristol, Bristol (2016)

    Google Scholar 

  12. Morgan, P.L., Voinescu, A., Williams, C., Caleb-Solly, P., Alford, C., Shergold, I., Parkhurst, G., Pipe, A.: An emerging framework to inform effective design of human-machine interfaces for older adults using connected autonomous vehicles. In: Stanton, N.A. (ed.) Advances in Human Aspects of Transportation, pp. 325–334. Springer (2018)

    Google Scholar 

  13. Gable, T.M., Walker, B.N., Gable, T.: Georgia tech simulator sickness screening protocol, 16 (2013)

    Google Scholar 

  14. Watson, D., Anna, L., Tellegen, A.: Development and validation of brief measures of positive and negative affect: the PANAS Scales. J. Pers. Soc. Psychol. 54, 1063–1070 (1988)

    Article  Google Scholar 

  15. Hart, S.G., Staveland, L.E.: Development of NASA-TLX (task load index): results of empirical and theoretical research. In: Advances in Psychology, pp. 139–183. Elsevier (1988)

    Google Scholar 

  16. Buysse, D.J., Reynolds III, C.F., Monk, T., Berman, S.R., Kupfer, D.J.: The Pittsburgh sleep quality index: a new instrument for psychiatric practice and research. Psychiatry Res. 28, 193–213 (1989)

    Article  Google Scholar 

  17. Taylor, R.M., Selcon, S.J.: Cognitive quality and situational awareness with advanced aircraft attitude displays. In: Proceedings of the Human Factors Society Annual Meeting, vol. 34, pp. 26–30 (1990)

    Article  Google Scholar 

  18. Gold, C., Körber, M., Hohenberger, C., Lechner, D., Bengler, K.: Trust in automation – before and after the experience of take-over scenarios in a highly automated vehicle. Procedia Manuf. 3, 3025–3032 (2015)

    Article  Google Scholar 

  19. Ben-Shakhar, G.: Standardization within individuals: a simple method to neutralize individual differences in skin conductance. Psychophysiology 22, 292–299 (1985)

    Article  Google Scholar 

  20. Bechara, A., Damasio, H., Tranel, D., Damasio, A.R.: The Iowa Gambling Task and the somatic marker hypothesis: some questions and answers. Trends Cogn. Sci. 9, 159–162 (2005)

    Article  Google Scholar 

  21. Ben-Shakhar, G., Bornstein, G., Hopfensitz, A., Van Winden, F.: Reciprocity and emotions: arousal, self-reports, and expectations. CESifo Working Paper 1298, pp. 1–16 (2004)

    Google Scholar 

  22. Bartneck, C., Suzuki, T., Kanda, T., Nomura, T.: The influence of people’s culture and prior experiences with Aibo on their attitude towards robots. AI Soc. 21, 217–230 (2006)

    Article  Google Scholar 

  23. Stafford, R.Q., Broadbent, E., Jayawardena, C., Unger, U., Kuo, I.H., Igic, A., Wong, R., Kerse, N., Watson, C., MacDonald, B.A.: Improved robot attitudes and emotions at a retirement home after meeting a robot. In: 2010 IEEE RO-MAN, pp. 82–87. IEEE (2010)

    Google Scholar 

  24. Nomura, T., Shintani, T., Fujii, K., Hokabe, K.: Experimental investigation of relationships between anxiety, negative attitudes, and allowable distance of robots. In: Proceedings of the 2nd IASTED International Conference on Human Computer Interaction, Chamonix, France, pp. 13–18. ACTA Press (2007)

    Google Scholar 

  25. McLucas, A.C.: Decision Making: Risk Management, Systems Thinking and Situation Awareness. Argos Press P/L, Canberra (2003)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Iveta Eimontaite .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Eimontaite, I., Voinescu, A., Alford, C., Caleb-Solly, P., Morgan, P. (2020). The Impact of Different Human-Machine Interface Feedback Modalities on Older Participants’ User Experience of CAVs in a Simulator Environment. In: Stanton, N. (eds) Advances in Human Factors of Transportation. AHFE 2019. Advances in Intelligent Systems and Computing, vol 964. Springer, Cham. https://doi.org/10.1007/978-3-030-20503-4_11

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-20503-4_11

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-20502-7

  • Online ISBN: 978-3-030-20503-4

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics