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A Dialog-Based Tutoring System for Project-Based Learning in Information Systems Education

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New Trends in Business Information Systems and Technology

Part of the book series: Studies in Systems, Decision and Control ((SSDC,volume 294))

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Abstract

This chapter discusses the design of a dialog-based intelligent tutoring system for the domain of Business Information Systems education. The system is designed to help students work on group projects, maintain their motivation, and provide subtle hints for self-directed discovery. We analyze the domain of Business Information Systems—which we find to be “ill-defined” in the sense that e.g. multiple conflicting solutions may exist and be acceptable for a given task. Based on an extensive collection of requirements derived from previous work, we propose a solution that helps both groups find solutions and individuals reflect on these solutions. This combination ensures that not only the group’s result is valid, but also that all group members reach the defined learning goals. We show how the complexity of the domain can be captured in a rather simple way via constraint-based engineering and how machine learning can help map student utterances to these constraints. We demonstrate the intended working principles of the system with some example dialogs and some first thoughts about backend implementation principles.

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Author information

Authors and Affiliations

  1. School of Business, Institute for Information Systems, FHNW University of Applied Sciences and Arts Northwestern Switzerland, 4600, Olten, Switzerland

    Hans Friedrich Witschel

  2. University of Camerino, Camerino, Italy

    Prajakta Diwanji

  3. School of Business, M.Sc. Business Information Systems, FHNW University of Applied Sciences and Arts Northwestern Switzerland, 4600, Olten, Switzerland

    Knut Hinkelmann

Authors
  1. Hans Friedrich Witschel
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  2. Prajakta Diwanji
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  3. Knut Hinkelmann
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Corresponding author

Correspondence to Hans Friedrich Witschel .

Editor information

Editors and Affiliations

  1. School of Business, Institute for Information Systems, FHNW University of Applied Sciences and Arts Northwestern Switzerland, Basel, Switzerland

    Rolf Dornberger

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Witschel, H.F., Diwanji, P., Hinkelmann, K. (2021). A Dialog-Based Tutoring System for Project-Based Learning in Information Systems Education. In: Dornberger, R. (eds) New Trends in Business Information Systems and Technology. Studies in Systems, Decision and Control, vol 294. Springer, Cham. https://doi.org/10.1007/978-3-030-48332-6_6

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