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Towards a Glossary of Aviation Communication Factors

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Advances in Human Aspects of Transportation (AHFE 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1212))

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Abstract

Air transport is now so common that airlines carried 4.3 billion passengers in 2018 [1]. Most passengers travel safely. However, the air transport system is complex and as a result accidents continue to happen. Some accidents involve communication breakdowns between pilots and air traffic control (ATC). The aim of this project is to construct a glossary of factors that may lead to pilot-ATC communication breakdowns. The glossary is based on information collected from: (1) a review of literature in various research fields, and (2) interviews with pilots at two major airlines in Europe and the Middle East. The project is ongoing. This paper describes the methodology and preliminary results from the pilot interviews. It also includes a list of 68 communication factors as well as one sample glossary entry. The glossary will contribute to aviation safety by raising awareness of communication factors that cause accidents.

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Acknowledgments

I would like to express my gratitude to the pilots who have participated in the interviews, and also to Professor John Maher at International Christian University, Tokyo, for his considerable input into the design of the glossary.

Author information

Authors and Affiliations

  1. Aviation Management Department, J. F. Oberlin University, 3-23-1 Hyakunin-cho, Shinjuku-ku, Tokyo, 169-0073, Japan

    Simon Cookson

Authors
  1. Simon Cookson
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Corresponding author

Correspondence to Simon Cookson .

Editor information

Editors and Affiliations

  1. Boldrewood Innovation Campus, University of Southampton, Southampton, UK

    Neville Stanton

Appendix 1: Communication Factors

Appendix 1: Communication Factors

The table below shows the factors being examined in this project. Glossary entries have been created for the factors marked with an asterisk (*) (Table 1).

Table 1. List of communication factors.
Full size table

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Cookson, S. (2020). Towards a Glossary of Aviation Communication Factors. In: Stanton, N. (eds) Advances in Human Aspects of Transportation. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1212. Springer, Cham. https://doi.org/10.1007/978-3-030-50943-9_68

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  • DOI: https://doi.org/10.1007/978-3-030-50943-9_68

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-50942-2

  • Online ISBN: 978-3-030-50943-9

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