Abstract
Given that many factors bar the way to the democratic and social ambitions of mainstream co-production being achieved essentially through evolution, it makes sense to frame the concern with more co-productive services as a matter of social innovation. This contribution presents firstly some key findings from social innovation research in the field of public services, showing, by which recurring innovative features ‘co-productive’ service designs make a difference. Secondly, framing co-production as a process, the paper explores how better interactions might be achieved between social innovations and politics, within a governance context that gives more attention to local levels, cities and municipalities. This implies going beyond pilot programmes, which merely put to the test what remains centrally designed and decided—towards a kind of democratic experimentalism.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Literature
Alford, J. (2009). Engaging Public Sector Clients: From Service Delivery to Co-Production. London/New York: Palgrave Macmillan.
Anheier, H.K., Krlev, G., & Mildenberger, G. (2018). Social innovation: What is it and who makes it? In H. K. Anheier, G. Krlev, & G. Mildenberger (eds.). Social Innovation: Comparative Perspectives (pp. 3–35). New York/London: Routledge.
Baird, K.S., & Junque, M. (eds.). (2019). Fearless Cities: A Guide to the Global Municipalist Movement. Barcelona: New Internationalist.
Barber, B. (2013). If Mayors Ruled the World: Dysfunctional Nations, Rising Cities. New Haven: Yale University Press.
Bartels, K. (2017). The double bind of social innovation: Relational dynamics of change and resistance in neighbourhood governance. Urban Studies, 54(16), 3789–3805.
Boadu, P., Gluns, D., Rentzsch, C., Walter, A., & Zimmer, A. (2014). Münster. In A. Evers, B. Ewert, & T. Brandsen (eds.). Social Innovations for Social Cohesion: Transnational Patterns and Approaches from 20 European Cities (pp. 131–156). Brussels: WILCO Project.
Bode, I. (2019). Let’s count and manage—And forget the rest: Understanding numeric rationalization in human service provision. Historical Social Research, 44(2), 131–154.
Bovaird, T., & Loeffler, E. (2012). We’re all in this together: User and community co-production of public outcomes. A Discussion Paper. Online available at: https://www.researchgate.net/publication/271213188_We%27re_all_in_this_together_User_and_community_co-production_of_public_outcomes. Accessed 21 May 2019.
Brandsen, T., Cattacin, S., Evers, A., & Zimmer, A. (eds.). (2016). Social Innovations in the Urban Context. New York/Heidelberg: Springer.
Brandsen, T., & Honingh, M. (2016). Distinguishing different types of coproduction: A conceptual analysis based on the classical definitions. Public Administration Review, 76(3), 427–435.
Busemeyer, M., de La Porte, C., & Garritzmann, J.L. (2018). The Future of the Social Investment State: Politics, Policies and Outcomes. New York/London: Routledge.
Butler, E. (ed.). (2013). Democratic Experimentalism. Amsterdam/New York: Editions Rodopi.
Cunningham, I. (2016). Non-profits and the ‘hollowed out’ state: The transformation of working conditions through personalizing social care services during an era of austerity. Work, Employment & Society, 30(4), 649–668.
Doomernik, J., & Ardon, D. (2018). The city as an agent of refugee integration. Urban Planning, 3(4), 91–100.
Durose, C., & Richardson, L. (2015). Designing Public Policy for Co-Production: Theory Practice and Change. Bristol: Policy Press.
Evers, A., & Brandsen, T. (2016). Social innovations as messages: Democratic experimentation in local welfare systems. In T. Brandsen, C. Cattacin, A. Evers, & A. Zimmer (eds.). (2016). Social Innovations in the Urban Context (pp. 161–180). New York/Heidelberg: Springer.
Evers, A., & Ewert, B. (2016). Social innovation for social cohesion. In A. Nicholls, J. Simon, & M. Gabriel (eds.). New Frontiers in Social Innovation Research (pp. 107–127). Houndmills, Basingstoke: Palgrave Macmillan.
Evers, A., Ewert, B., & Brandsen, T. (2014). Social Innovations for Social Cohesion: Transnational Patterns and Approaches from 20 European Cities. WILCO project: Brussels. Online available at: http://www.wilcoproject.eu/book/chapters/about-this-book/. Accessed 16 May 2019.
Ewert, B. (2016). Poor but sexy? Berlin as a context for social innovation. In T. Brandsen, C. Cattacin, A. Evers, & A. Zimmer (eds.). (2016). Social Innovations in the Urban Context (pp. 143–160). Berlin und Heidelberg: Springer.
Ewert, B., & Evers, A. (2012). Co-production: Contested meanings and challenges for user organizations. In V. Pestoff, T. Brandsen, & B. Verschuere (eds.). New Public Governance, the Third Sector and Co-Production (pp. 61–78). New York: Routledge.
Freise, M. (2017). Substituting for the state? Friendship societies in Germany. Voluntas, 28(1), 184–203.
Garthwaite, K. (2016). Hunger Pains: Life Inside Foodbank Britain. Bristol: Policy Press.
Giddens, A. (1994). Beyond Left and Right. Stanford: Stanford University Press.
Glimmerveen, L., Yberma, S., & Nies, H. (2018). Empowering citizens or mining resources? The contested domain of citizen engagement in professional care services. Social Science & Medicine, 203(2018), 1–8.
Grabbe, H., & Valasek, T. (2019). Refocus the European Union: Planet, Lifetime, Technology. Carnegie Europe. https://carnegieendowment.org/files/refocus-the-european-union.pdf. Accessed 17 May 2019.
Hannah, M. (2014). Humanising Healthcare: Patterns of Hope for a System Under Strain. Devon: Triarchy Press.
Hasselaar, J., & Payne, S. (2016). Integrated Palliative Care, Nijmegen: Radboud University Medical Center. Online available at: http://www.insup-c.eu/IntegratedPalliativeCare2016.pdf. Accessed 16 May 2019.
Johnson, St. (2010). Where Good Ideas Come From: The Natural History of Innovation. New York: Riverhead Books.
Kayser, O., & Budinich, V. (2015). Scaling Up Business Solutions to Social Problems. Basingstoke: Palgrave Macmillan.
Langer, A., Eurich, J., & Güntner, S. (2019). Innovation in Social Services. New York/Heidelberg: Springer.
Lindsay, C., Pearson, S., Batty, E., Cullen, A., & Eadson, W. (2019). Street-level practice, personalisation and co-production in employability: Insights from local services with lone parents. Social Policy and Society, 18(4), 647–658.
Moss, P. (2012). There are alternatives! Markets and democratic experimentalism in early childhood education and care. Working Paper No. 53. Bernard van Leer Foundation and Bertelsmann Stiftung. https://files.eric.ed.gov/fulltext/ED522533.pdf. Accessed 17 May 2019.
Moulaert, F. (2010). Social innovation and community development: Concepts, theories and challenges. In F. Moulaert, F. Martinelli, E. Swygedouw, & S. González (eds.). Can Neighbourhoods Save the City? (pp. 4–16). London/New York: Routledge.
Mulgan, G. (2019). Social Innovation: How Societies Find the Power to Change. Bristol/Chicago: Policy Press.
Murray, R., Caulier-Grice, J., & Mulgan, G. (2010). The Open Book of Social Innovation. London: The Young Foundation. Online available at: https://youngfoundation.org/wp-content/uploads/2012/10/The-Open-Book-of-Social-Innovationg.pdf. Accessed 17 May 2019.
Nabatchi, T., Sancino, A., & Sicilia, M. (2017). Varieties of participation in public services: The who, when, and what of coproduction. Public Administration Review, 77(5), 766–776.
Oosterlynck, S., Novy, A., & Kazepov, Y. (2019). Conclusion: Local social innovation and welfare reform. In St. Oosterlynck, A. Novy, & Y. Kazepov (eds.). Local Social Innovation to Combat Poverty and Exclusion: A Critical Appraisal (pp. 217–228). Bristol/Chicago: Policy Press.
Osborne, S.P., Radnor, Z., & Strokosch. K. (2016). Co-production and the co-creation of value in public services: A suitable case for treatment? Public Management Review, 18(5), 639–653.
Pape, U., Chaves-Ávila, R., Pahl, J. B., Petrella, F., Pieliński, B., & Savall-Morera, T. (2016). Working under pressure: Economic recession and third sector development in Europe. International Journal of Sociology and Social Policy, 36(7/8), 547–566.
Phills, J. (2008). Rediscovering social innovation. Stanford Social Innovation Review, 6(4), 36–43.
Priemer, J., Krimmer, H., & Labigne, A. (2017). Ziviz Survey 2017. https://www.ziviz.info/ziviz-survey-2017. Accessed 17 May 2019.
Rogers, E. M. (2003). Diffusion of Innovations. New York: Free Press.
Sabel, C., & Simon, W. (2017). Democratic experimentalism. In J. Desautels-Stein & C. Tomlins (eds.). Searching for Contemporary Legal Thought (pp. 477–498). Cambridge: Cambridge University Press.
Soerensen, E., & Torfing, J. (2015). Enhancing public innovation through collaboration, leadership and new public governance. In A. Nicholls, J. Simon, & M. Gabriel (eds.). New Frontiers in Social Innovation Research (pp. 145–169). Basingstoke: Palgrave Macmillan.
Unger, R. M. (1998). Democracy Realized: The Progressive Alternative. London/New York: Verso.
Van Beek, K., Van Ende, S., Dautzenberg, M., & Menten, J. (2016). Enabling patients to stay at home until death: White Yellow Cross in Belgium. In J. Hasselaar & S. Payne. (2016). Integrated Palliative Care (pp. 15–19). Nijmegen: Radboud University Medical Center.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 The Author(s)
About this chapter
Cite this chapter
Evers, A., Ewert, B. (2021). Understanding Co-production as a Social Innovation. In: Loeffler, E., Bovaird, T. (eds) The Palgrave Handbook of Co-Production of Public Services and Outcomes. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-53705-0_7
Download citation
DOI: https://doi.org/10.1007/978-3-030-53705-0_7
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-53704-3
Online ISBN: 978-3-030-53705-0
eBook Packages: Political Science and International StudiesPolitical Science and International Studies (R0)