Skip to main content

Understanding Co-production as a Social Innovation

  • Chapter
  • First Online:
The Palgrave Handbook of Co-Production of Public Services and Outcomes

Abstract

Given that many factors bar the way to the democratic and social ambitions of mainstream co-production being achieved essentially through evolution, it makes sense to frame the concern with more co-productive services as a matter of social innovation. This contribution presents firstly some key findings from social innovation research in the field of public services, showing, by which recurring innovative features ‘co-productive’ service designs make a difference. Secondly, framing co-production as a process, the paper explores how better interactions might be achieved between social innovations and politics, within a governance context that gives more attention to local levels, cities and municipalities. This implies going beyond pilot programmes, which merely put to the test what remains centrally designed and decided—towards a kind of democratic experimentalism.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 249.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Literature

  • Alford, J. (2009). Engaging Public Sector Clients: From Service Delivery to Co-Production. London/New York: Palgrave Macmillan.

    Google Scholar 

  • Anheier, H.K., Krlev, G., & Mildenberger, G. (2018). Social innovation: What is it and who makes it? In H. K. Anheier, G. Krlev, & G. Mildenberger (eds.). Social Innovation: Comparative Perspectives (pp. 3–35). New York/London: Routledge.

    Google Scholar 

  • Baird, K.S., & Junque, M. (eds.). (2019). Fearless Cities: A Guide to the Global Municipalist Movement. Barcelona: New Internationalist.

    Google Scholar 

  • Barber, B. (2013). If Mayors Ruled the World: Dysfunctional Nations, Rising Cities. New Haven: Yale University Press.

    Google Scholar 

  • Bartels, K. (2017). The double bind of social innovation: Relational dynamics of change and resistance in neighbourhood governance. Urban Studies, 54(16), 3789–3805.

    Article  Google Scholar 

  • Boadu, P., Gluns, D., Rentzsch, C., Walter, A., & Zimmer, A. (2014). Münster. In A. Evers, B. Ewert, & T. Brandsen (eds.). Social Innovations for Social Cohesion: Transnational Patterns and Approaches from 20 European Cities (pp. 131–156). Brussels: WILCO Project.

    Google Scholar 

  • Bode, I. (2019). Let’s count and manage—And forget the rest: Understanding numeric rationalization in human service provision. Historical Social Research, 44(2), 131–154.

    Google Scholar 

  • Bovaird, T., & Loeffler, E. (2012). We’re all in this together: User and community co-production of public outcomes. A Discussion Paper. Online available at: https://www.researchgate.net/publication/271213188_We%27re_all_in_this_together_User_and_community_co-production_of_public_outcomes. Accessed 21 May 2019.

    Google Scholar 

  • Brandsen, T., Cattacin, S., Evers, A., & Zimmer, A. (eds.). (2016). Social Innovations in the Urban Context. New York/Heidelberg: Springer.

    Google Scholar 

  • Brandsen, T., & Honingh, M. (2016). Distinguishing different types of coproduction: A conceptual analysis based on the classical definitions. Public Administration Review, 76(3), 427–435.

    Article  Google Scholar 

  • Busemeyer, M., de La Porte, C., & Garritzmann, J.L. (2018). The Future of the Social Investment State: Politics, Policies and Outcomes. New York/London: Routledge.

    Google Scholar 

  • Butler, E. (ed.). (2013). Democratic Experimentalism. Amsterdam/New York: Editions Rodopi.

    Google Scholar 

  • Cunningham, I. (2016). Non-profits and the ‘hollowed out’ state: The transformation of working conditions through personalizing social care services during an era of austerity. Work, Employment & Society, 30(4), 649–668.

    Article  Google Scholar 

  • Doomernik, J., & Ardon, D. (2018). The city as an agent of refugee integration. Urban Planning, 3(4), 91–100.

    Article  Google Scholar 

  • Durose, C., & Richardson, L. (2015). Designing Public Policy for Co-Production: Theory Practice and Change. Bristol: Policy Press.

    Book  Google Scholar 

  • Evers, A., & Brandsen, T. (2016). Social innovations as messages: Democratic experimentation in local welfare systems. In T. Brandsen, C. Cattacin, A. Evers, & A. Zimmer (eds.). (2016). Social Innovations in the Urban Context (pp. 161–180). New York/Heidelberg: Springer.

    Google Scholar 

  • Evers, A., & Ewert, B. (2016). Social innovation for social cohesion. In A. Nicholls, J. Simon, & M. Gabriel (eds.). New Frontiers in Social Innovation Research (pp. 107–127). Houndmills, Basingstoke: Palgrave Macmillan.

    Google Scholar 

  • Evers, A., Ewert, B., & Brandsen, T. (2014). Social Innovations for Social Cohesion: Transnational Patterns and Approaches from 20 European Cities. WILCO project: Brussels. Online available at: http://www.wilcoproject.eu/book/chapters/about-this-book/. Accessed 16 May 2019.

  • Ewert, B. (2016). Poor but sexy? Berlin as a context for social innovation. In T. Brandsen, C. Cattacin, A. Evers, & A. Zimmer (eds.). (2016). Social Innovations in the Urban Context (pp. 143–160). Berlin und Heidelberg: Springer.

    Google Scholar 

  • Ewert, B., & Evers, A. (2012). Co-production: Contested meanings and challenges for user organizations. In V. Pestoff,  T. Brandsen, & B. Verschuere (eds.). New Public Governance, the Third Sector and Co-Production (pp. 61–78). New York: Routledge.

    Google Scholar 

  • Freise, M. (2017). Substituting for the state? Friendship societies in Germany. Voluntas, 28(1), 184–203.

    Google Scholar 

  • Garthwaite, K. (2016). Hunger Pains: Life Inside Foodbank Britain. Bristol: Policy Press.

    Book  Google Scholar 

  • Giddens, A. (1994). Beyond Left and Right. Stanford: Stanford University Press.

    Google Scholar 

  • Glimmerveen, L., Yberma, S., & Nies, H. (2018). Empowering citizens or mining resources? The contested domain of citizen engagement in professional care services. Social Science & Medicine, 203(2018), 1–8.

    Article  Google Scholar 

  • Grabbe, H., & Valasek, T. (2019). Refocus the European Union: Planet, Lifetime, Technology. Carnegie Europe. https://carnegieendowment.org/files/refocus-the-european-union.pdf. Accessed 17 May 2019.

  • Hannah, M. (2014). Humanising Healthcare: Patterns of Hope for a System Under Strain. Devon: Triarchy Press.

    Google Scholar 

  • Hasselaar, J., & Payne, S. (2016). Integrated Palliative Care, Nijmegen: Radboud University Medical Center. Online available at: http://www.insup-c.eu/IntegratedPalliativeCare2016.pdf. Accessed 16 May 2019.

  • Johnson, St. (2010). Where Good Ideas Come From: The Natural History of Innovation. New York: Riverhead Books.

    Google Scholar 

  • Kayser, O., & Budinich, V. (2015). Scaling Up Business Solutions to Social Problems. Basingstoke: Palgrave Macmillan.

    Book  Google Scholar 

  • Langer, A., Eurich, J., & Güntner, S. (2019). Innovation in Social Services. New York/Heidelberg: Springer.

    Book  Google Scholar 

  • Lindsay, C., Pearson, S., Batty, E., Cullen, A., & Eadson, W. (2019). Street-level practice, personalisation and co-production in employability: Insights from local services with lone parents. Social Policy and Society, 18(4), 647–658.

    Article  Google Scholar 

  • Moss, P. (2012). There are alternatives! Markets and democratic experimentalism in early childhood education and care. Working Paper No. 53. Bernard van Leer Foundation and Bertelsmann Stiftung. https://files.eric.ed.gov/fulltext/ED522533.pdf. Accessed 17 May 2019.

  • Moulaert, F. (2010). Social innovation and community development: Concepts, theories and challenges. In F. Moulaert, F. Martinelli, E. Swygedouw, & S. González (eds.). Can Neighbourhoods Save the City? (pp. 4–16). London/New York: Routledge.

    Google Scholar 

  • Mulgan, G. (2019). Social Innovation: How Societies Find the Power to Change. Bristol/Chicago: Policy Press.

    Book  Google Scholar 

  • Murray, R., Caulier-Grice, J., & Mulgan, G. (2010). The Open Book of Social Innovation. London: The Young Foundation. Online available at: https://youngfoundation.org/wp-content/uploads/2012/10/The-Open-Book-of-Social-Innovationg.pdf. Accessed 17 May 2019.

  • Nabatchi, T., Sancino, A., & Sicilia, M. (2017). Varieties of participation in public services: The who, when, and what of coproduction. Public Administration Review, 77(5), 766–776.

    Article  Google Scholar 

  • Oosterlynck, S., Novy, A., & Kazepov, Y. (2019). Conclusion: Local social innovation and welfare reform. In St. Oosterlynck, A. Novy, & Y. Kazepov (eds.). Local Social Innovation to Combat Poverty and Exclusion: A Critical Appraisal (pp. 217–228). Bristol/Chicago: Policy Press.

    Google Scholar 

  • Osborne, S.P., Radnor, Z., & Strokosch. K. (2016). Co-production and the co-creation of value in public services: A suitable case for treatment? Public Management Review, 18(5), 639–653.

    Article  Google Scholar 

  • Pape, U., Chaves-Ávila, R., Pahl, J. B., Petrella, F., Pieliński, B., & Savall-Morera, T. (2016). Working under pressure: Economic recession and third sector development in Europe. International Journal of Sociology and Social Policy, 36(7/8), 547–566.

    Article  Google Scholar 

  • Phills, J. (2008). Rediscovering social innovation. Stanford Social Innovation Review, 6(4), 36–43.

    Google Scholar 

  • Priemer, J., Krimmer, H., & Labigne, A. (2017). Ziviz Survey 2017. https://www.ziviz.info/ziviz-survey-2017. Accessed 17 May 2019.

  • Rogers, E. M. (2003). Diffusion of Innovations. New York: Free Press.

    Google Scholar 

  • Sabel, C., & Simon, W. (2017). Democratic experimentalism. In J. Desautels-Stein & C. Tomlins (eds.). Searching for Contemporary Legal Thought (pp. 477–498). Cambridge: Cambridge University Press.

    Google Scholar 

  • Soerensen, E., & Torfing, J. (2015). Enhancing public innovation through collaboration, leadership and new public governance. In A. Nicholls, J. Simon, & M. Gabriel (eds.). New Frontiers in Social Innovation Research (pp. 145–169). Basingstoke: Palgrave Macmillan.

    Chapter  Google Scholar 

  • Unger, R. M. (1998). Democracy Realized: The Progressive Alternative. London/New York: Verso.

    Google Scholar 

  • Van Beek, K., Van Ende, S., Dautzenberg, M., & Menten, J. (2016). Enabling patients to stay at home until death: White Yellow Cross in Belgium. In J. Hasselaar & S. Payne. (2016). Integrated Palliative Care (pp. 15–19). Nijmegen: Radboud University Medical Center.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Adalbert Evers .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Evers, A., Ewert, B. (2021). Understanding Co-production as a Social Innovation. In: Loeffler, E., Bovaird, T. (eds) The Palgrave Handbook of Co-Production of Public Services and Outcomes. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-53705-0_7

Download citation

Publish with us

Policies and ethics