Abstract
In this work, the high rate of return of orders is studied in mypes and medium import companies in Peru. For this, two papers were taken into account for the design of our warehouse management model under the lean warehousing philosophy with three stages called “creating stability”, “creating flow” and “making flow”. These are intended to ensure quality of the processes, increase the productivity of the warehouse and the operators and improve the reliability of the inventories respectively. As a result of the implementation, a reduction of the picking time from 3.5 to 1.5 h was obtained, an increase in the reliability of inventories of a 75 to 95% (ERI), an increase in operator performance from 50 to 85% and a reduction of expired products from 19 to 2%. In this way, the rejection level was reduced by one 14.1 to 7% in the company under study.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Schrotenboer, A.H., Wruck, S., Roodbergen, K.J., Veenstra, M., Dijkstra, A.S.: Order router with product returns and interaction delays. Int. J. Prod. Res. 55(21), 6394–6406 (2016). https://doi.org/10.1080/00207543.2016.1206982
Bonilla-Ramirez, K.A., Marcos-Palacios, P., Quiroz-Flores, J.C., Ramos-Palomino, E.D., Alvarez-Merino, J.C: Implementation of lean warehousing to reduce the level of returns in a distribution company. In: 2019 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) (2019). https://doi.org/10.1109/ieem44572.2019.8978755
Cui, H., Rajagopalan, S., Ward, A.R.: Predicting product return volume using machine learning methods. Eur. J. Oper. Res. (2019). https://doi.org/10.1016/j.ejor.2019.05
Zhou, P., Fan, L.: A note on multi-criteria ABC inventory classification using weighted linear optimization. Eur. J. Oper. Res. 182, 1488–1491 (2007). https://doi.org/10.1016/j.ejor.2006.08.052
Molenaers, A., Baets, H., Pintelon, L., Waeenbergh, G.: Criticality classification of spare parts: a case study. Int. J. Prod. Econ. 140(2), 570–578 (2012). https://doi.org/10.1016/j.ijpe.2011.08.013
Rodriguez, P., Pacheco, D.: Proposal of an approach for the implantation of a cyclical inventory in dispatch sectors, vol. 35, pp. 4–8 (2015)
Tippayawong, K.Y., Sopadang, A.P., Patitad, P.: Improving Warehouse Layout Design of a Chicken Slaughterhouse Using Combined ABC Class Based and Optimized Allocation Techniques, vol. 1 (2013)
Sazvar, Z., Mirzapour Al-e-hashem, S.M.J., Govindan, K., Bahli, B.: A novel mathematical model for a multi-period, multi-product optimal ordering problem considering expiry dates in a FEFO system. Transp. Res. Part E Logist. Transp. Rev. 93, 232–261 (2016). https://doi.org/10.1016/j.tre.2016.04.011
Basumerda, C., Rahmi, U., Sulistio, J.: Warehouse server productivity analysis with objective matrix (OMAX) method in passenger boarding bridge enterprise. IOP Conf. Ser. Mater. Sci. Eng. 673, 012106 (2019). https://doi.org/10.1088/1757-899x/673/1/012106
Dotoli, M., Epicoco, N., Falagario, M., Costantino, N., Turchiano, B.: An integrated approach for warehouse analysis and optimization: a case study. Comput. Ind. 70, 56–69 (2016). https://doi.org/10.1016/j.compind.2014.12.004
Carmignani, G., Zammori, F.: Lean thinking in the luxury-fashion market. Int. J. Retail Distrib. Manag. 43(10/11), 988–1012 (2015). https://doi.org/10.1108/ijrdm-07-2014-0093
Sutari, O., Satish, R.U.: Development of Plant Layout Using Systematic Planning Layout (SLP) to Maximize Production. In: Proceedings of 7th IRF International Conference, vol.1, pp. 124–127 (2014). https://doi.org/10.9790/3021-021030107
Chen, Y., Li, K.W., Liu, S.F.: A comparative study on multicriteria abc analysis in inventory management. In: IEEE International Conference on Systems, Man and Cybernetics, no. 4811802, pp. 3280–3285 (2008). https://doi.org/10.1109/ICSMC.2008.4811802
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Isidro, M., Susaya, A., Viacava, G., Namay, W. (2021). Warehouse Management Model Under the Lean Warehousing Philosophy to Reduce Product Returns in the Marketer. In: Trzcielinski, S., Mrugalska, B., Karwowski, W., Rossi, E., Di Nicolantonio, M. (eds) Advances in Manufacturing, Production Management and Process Control. AHFE 2021. Lecture Notes in Networks and Systems, vol 274. Springer, Cham. https://doi.org/10.1007/978-3-030-80462-6_54
Download citation
DOI: https://doi.org/10.1007/978-3-030-80462-6_54
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-80461-9
Online ISBN: 978-3-030-80462-6
eBook Packages: EngineeringEngineering (R0)