Abstract
Digital health has been a developing area of healthcare delivery in recent years and the COVID-19 pandemic has significantly accelerated its expansion. One of the significant aspects of digital health is the quality of care that patients receive virtually and the impact of technology on patient safety. However, addressing patient safety in virtual, or digitally delivered, care is not yet commensurate with the rapid growth of digital health driven by COVID-19. In this study, we consider Digital Health as not a distinct modality of care, but rather as a tool to bridge gaps in existing care delivery systems. We first discuss the interoperability between and across Digital Health systems and then discuss the application of High Reliability Organizations (HRO) principles as a mechanism to reinforce weak interconnections to achieve systems interoperability and integration.
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Acknowledgments
We would like to convey our gratitude to AVIA for their inputs regarding virtual health systems. We would also like to thank Dr. Najmedin Meshkati, Professor of Viterbi School of Engineering at the University of Southern California (USC), and Dr. Sanaz Massoumi, Director of Regulatory and Patient Safety at the USC Keck Hospital, for their inputs. This work, however, should not necessarily be construed as their representative positions or be endorsed by them.
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Khashe, Y., Tabibzadeh, M. (2021). Interoperability in Healthcare Systems: The Application of HRO Principles in New Technology Implementation in Digital Healthcare. In: Kalra, J., Lightner, N.J., Taiar, R. (eds) Advances in Human Factors and Ergonomics in Healthcare and Medical Devices. AHFE 2021. Lecture Notes in Networks and Systems, vol 263. Springer, Cham. https://doi.org/10.1007/978-3-030-80744-3_10
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