Abstract
This paper proposes a user-centered design (UCD) method and demonstrates the assistive device design, incorporating user involvement and the risk management approach throughout the design process, in a Japanese day-care facility for older adults. The study focused on the lunchtime problem, where there is a limited number of nursing staff for meal assistance and supervision of users to ensure their safety. An abnormal posture notification system that met the technical/functional and user requirements was successfully designed by conducting participant observations and using human error-proofing principles. This approach enabled timely identification of proper solutions in the care facility and areas for improvement, and thus the discovery of users and use-cases that were not initially envisioned.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
World Health Organization: World Report on Aging and Health. WHO, Luxembourg (2015)
Kobayashi, N., Iwasaki, M., Ito, Y., Lindborg, A.-L., Ohashi, T., Saijo, M.: Device improvement by video analysis of user tests: case study of a robotic assistive device for the frail elderly. In: 3rd IET International Conference on Technologies for Active and Assisted Living (TechAAL 2019), pp. 2–7 (2019)
Zhang, C., et al.: A Monte Carlo based computation offloading algorithm for feeding robot IoT system. In: Qiu, M. (ed.) SmartCom. LNCS, vol. 11344, pp. 163–171. Springer, Cham (2018). https://doi.org/10.1007/978-3-030-05755-8_17
Ohashi, T., Watanabe, M., Saijo, M.: An interaction analysis of user-testing to extract salient user experience with the robotic assistive device life-walker. In: ICRA 2017 Workshop on Advances and Challenges on the Development, Testing and Assessment of Assistive and Rehabilitation Robots: Experiences from Engineering and Human Science Research, ICRA2017, Singapore, pp. 57–59 (2017)
Watanabe, M., Washio, T., Iwasaki, M., Arai, T., Saijo, M., Ohashi, T.: How effectively do experts predict elderly target-users of assistive devices? importance of expert knowledge in device development. In: Marcus, A., Rosenzweig, E. (eds.) HCII 2020. LNCS, vol. 12200, pp. 278–293. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-49713-2_20
Saijo, M., Watanabe, M., Aoshima, S., Oda, N., Matsumoto, S., Kawamoto, S.: Knowledge creation in technology evaluation of 4-wheel electric power assisted bicycle for frail elderly persons - a case study of a salutogenic device in healthcare facilities in Japan. In: Liu, K., Filipe, J. (eds.) Proceedings of the International Conference on Knowledge Management and Information Sharing, pp. 87–97. SCITEPRESS (2014)
Schulz, R., Wahl, H.-W., Matthews, J.T., De Vito Dabbs, A., Beach, S.R., Czaja, S.J.: Advancing the aging and technology agenda in gerontology. Gerontologist 55, 724–734 (2015)
Merino, G.S.A.D., Pichler, R.F., Domenech, S., Rech, Z., Merino, E.A.D.: Design of assistive devices and occupational therapy: case study in a Brazilian psychiatric hospital. Adv. Intell. Syst. Comput. 588, 529–540 (2018)
Dorrington, P., Wilkinson, C., Tasker, L., Walters, A.: User-centered design method for the design of assistive switch devices to improve user experience, accessibility, and independence. J. Usability Stud. 11, 66–82 (2016)
Mao, J.Y., Vredenburg, K., Smith, P.W., Carey, T.: The state of user-centered design practice. Commun. ACM. 48, 105–109 (2005)
International Organization for Standardization: ISO 9241–210 Ergonomics of Human-system Interaction — Part 210: Human-centered Design for Interactive Systems. ISO, Geneva (2019)
Ministry of Health, Labour and Welfare: Guidelines for Development of Welfare Equipment and Nursing Care Robots. MHLW, Tokyo (2014). (in Japanese)
Ohashi, T., Watanabe, M., Takenaka, Y., Saijo, M.: Real-time assessment of causal attribution shift and stay between two successive tests of movement aids. Integr. Psychol. Behav. Sci. (in Press)
Kuhl, J., Sankowski, O., Krause, D.: Investigation on methods and characteristics in medical device development. Proc. Des. Soc. Des. Conf. 1, 1969–1978 (2020)
Jorgensen, D.L.: Participant Observation: A Methodology for Human Studies. SAGE, California (1989)
Nakajo, T., Clapp, T.G., Godfrey, A.B.: Error proofing in Healthcare. Iryo Shakai 16, 127–137 (2006). (in Japanese)
Yokoyama, S.: A way of bruner: from “acts of meaning” to “meaning of acts.” Qual. Psychol. Forum. 10, 24–32 (2018). (in Japanese)
Korpershoek, Y.J.G., Hermsen, S., Schoonhoven, L., Schuurmans, M.J., Trappenburg, J.C.A.: User-centered design of a mobile health intervention to enhance exacerbation-related self-management in patients with chronic obstructive pulmonary disease (copilot): mixed methods study. J. Med. Internet Res. 22, 1–19 (2020)
King, D.E.: Dlib-ml: a machine learning toolkit. J. Mach. Learn. Res. 10, 1755–1758 (2009)
Kazemi, V., Sullivan, J.: One millisecond face alignment with an ensemble of regression trees. In: Proceedings of IEEE Computing Society Conference on Computing Vision and Pattern Recognition, pp. 1867–1874 (2014)
Acknowledgments
This study was partly supported by COI (JPMJCE1309) and SICORP of the Japan Science and Technology Agency.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Ohashi, T., Ito, Y., Kurabayashi, D., Saijo, M. (2021). Designing an Abnormal Posture Detection System to Prevent Accidents During Meal Assistance for Older Adults: A User-Centered Design Approach. In: Kalra, J., Lightner, N.J., Taiar, R. (eds) Advances in Human Factors and Ergonomics in Healthcare and Medical Devices. AHFE 2021. Lecture Notes in Networks and Systems, vol 263. Springer, Cham. https://doi.org/10.1007/978-3-030-80744-3_43
Download citation
DOI: https://doi.org/10.1007/978-3-030-80744-3_43
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-80743-6
Online ISBN: 978-3-030-80744-3
eBook Packages: EngineeringEngineering (R0)