Abstract
The benefits of standardization in manufacturing and automated environments are clear as the use of the same material and processes produces the same output. Buying in bulk reduces per piece cost and customer satisfaction increases with lower cost and product consistency (include cost of change, e.g. training cost). Outputs of healthcare systems are patient outcomes, which are not products; patients have unique circumstances and possible treatment for episodes throughout their lives. This study presents the elements of a healthcare system and discusses how standardization increases efficiency and effectiveness of each element. The elements studied are infrastructure processes, care processes, supplies and equipment and facility layout. Characteristics considered are patient outcome, safety, provider and patient satisfaction and cost.
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Lightner, N., Bagian, T. (2021). The Benefits of Standardization in Healthcare Systems. In: Kalra, J., Lightner, N.J., Taiar, R. (eds) Advances in Human Factors and Ergonomics in Healthcare and Medical Devices. AHFE 2021. Lecture Notes in Networks and Systems, vol 263. Springer, Cham. https://doi.org/10.1007/978-3-030-80744-3_7
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