Abstract
This article presents an original method of assessment of a building space in view of its ergonomics and accessibility. The method draws upon the universal, inclusive and empathic design concepts. Research to define new methods of space assessment is significant in view of the world population aging, which phenomenon entails the revision of the users’ spatial needs. The research is carried out for different types of users, defined as research personas, assigned with specific characteristics, such as age, fitness, physical performance, etc. The researcher, engaging in the role play, acts as the building user. The scenarios of users’ behaviour in the space of a given building are developed based on the ethnographic methods, customer journey maps, interviews and statistical analyses. In order to evaluate the users’ spatial experience, the techniques, including but not limited to, path tracing, user experience mapping, emotional maps and questionnaires are used.
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Matuszewska, M., Gawlak, A. (2021). Experimental Method of Assessment of Ergonomics and Accessibility of Public Facilities. In: Shin, C.S., Di Bucchianico, G., Fukuda, S., Ghim , YG., Montagna, G., Carvalho, C. (eds) Advances in Industrial Design. AHFE 2021. Lecture Notes in Networks and Systems, vol 260. Springer, Cham. https://doi.org/10.1007/978-3-030-80829-7_52
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DOI: https://doi.org/10.1007/978-3-030-80829-7_52
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