Abstract
The realization of human-centered intelligent services requires a conceptualization of space and time that is intuitive for the human and employed in a concrete way by the services. In this position paper, we argue that qualitative temporal and spatial representation and reasoning must play a role in service interactions and service compositions in particular. We describe an initial prototype dealing with qualitative temporal relations and illustrate the added value of these kind of approaches in the tourism domain, as an exemplification.
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Aiello, M., Ayégnon, A.P., Jackson, O. (2021). Qualitative Reasoning for Service Interactions. In: Leitner, C., Ganz, W., Satterfield, D., Bassano, C. (eds) Advances in the Human Side of Service Engineering. AHFE 2021. Lecture Notes in Networks and Systems, vol 266. Springer, Cham. https://doi.org/10.1007/978-3-030-80840-2_45
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DOI: https://doi.org/10.1007/978-3-030-80840-2_45
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