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Ecosystems Transformation for Social Change: How to Challenge Emergency Through Emergence

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Advances in the Human Side of Service Engineering (AHFE 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 266))

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Abstract

The study explores the remodelling of actors, interactions and relationships due to the different use of technologies that can enable contemporary organizations, conceptualized as service ecosystems, to comply with the posed by Covid-19. The aim is to investigate how the adoption of technology can lead to the readaptation of interactions between users to tackle the health “emergency” through the “emergence” of ecosystems transformation by creating innovation and social changes. After the proposition of a theoretical framework, through the interpretative lens of service ecosystems view, Higher education is reread an ecosystem to identify the different technological touchpoints, relational modalities and resources integrating practices that can be implemented in teaching and learning processes to foster the emergence of new knowledge, value and social practices.

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Author information

Authors and Affiliations

  1. Department of Management and Innovation Systems, University of Salerno, Via Giovanni Paolo II, 132, 84084, Fisciano, Salerno, Italy

    Francesco Polese, Mara Grimaldi & Orlando Troisi

Authors
  1. Francesco Polese
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  2. Mara Grimaldi
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  3. Orlando Troisi
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Corresponding author

Correspondence to Orlando Troisi .

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Editors and Affiliations

  1. Centre for Economics and Public Administration, London, UK

    Christine Leitner

  2. Fraunhofer IAO, Stuttgart, Baden-Württemberg, Germany

    Walter Ganz

  3. California State University, Orange, CA, USA

    Debra Satterfield

  4. University of Naples Parthenope, Avellino, Italy

    Clara Bassano

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Polese, F., Grimaldi, M., Troisi, O. (2021). Ecosystems Transformation for Social Change: How to Challenge Emergency Through Emergence. In: Leitner, C., Ganz, W., Satterfield, D., Bassano, C. (eds) Advances in the Human Side of Service Engineering. AHFE 2021. Lecture Notes in Networks and Systems, vol 266. Springer, Cham. https://doi.org/10.1007/978-3-030-80840-2_8

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  • DOI: https://doi.org/10.1007/978-3-030-80840-2_8

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-80839-6

  • Online ISBN: 978-3-030-80840-2

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