Abstract
With the transformation of manufacturing industry entering a new era, the home furnishing industry is also facing changes. Catering to user needs accurately and improving users’ experience of purchasing household products are important means for companies to enhance their competitiveness. Through field study, this research explores the pain points of users during the whole process of purchasing household products, and develops the influence model of user behavior and preferences through quantitative analysis methods.
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Chen, Y., Dai, L. (2021). User Survey Based on Household Product Consumption Experience. In: Kantola, J.I., Nazir, S., Salminen, V. (eds) Advances in Human Factors, Business Management and Leadership. AHFE 2021. Lecture Notes in Networks and Systems, vol 267. Springer, Cham. https://doi.org/10.1007/978-3-030-80876-1_22
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DOI: https://doi.org/10.1007/978-3-030-80876-1_22
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