Agile CMII: A Methodology for Assessing Social Project Impacts Within Agile Contexts

Abstract

Agile methodologies have been gaining more and more momentum since its inception in the beginning of the year 2000s. Its inherent iterative and user-centered behavior helps teams to dynamically prioritize, plan and execute work packages, which tend to be appropriate for innovative projects where problem-solution duo co-evolve throughout time. Thus, agile adoption, which naturally began within software development teams, has now been widespread throughout other corporate departments and diverse segments. The present work continues an ongoing research over CMII (Conceição Moura Impact Index), which is an analytics model that combines NPS (net promote score), OKRs (objectives and key results) and SROI (social return over investment) methods for measuring project impacts. Specifically, this current research proposes an integration of Scrum (an agile representative) with CMII model. The main objective is to make the model adoptable and practical for agile teams on social projects. Overall, it functions under Scrum’s sprint ceremonies – planning, daily meeting, review and retrospective –, where CMII KPIs and methods will be timely handled or executed, respectively. The main result is a project assessment methodology – comprised of phases, methods and metrics –, making it applicable for professionals when measuring the overall impact of their initiatives. It aims to dynamically informs strategic decision-making and links it to projects’ operational aspects.