Skip to main content

Influencing Factors on Error Reporting in Aviation - A Scenario-Based Approach

  • Conference paper
  • First Online:
Advances in Human Aspects of Transportation (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 597))

Included in the following conference series:

Abstract

As crew reports represent an important data source for safety management in aviation, the present study investigated influencing factors on error reporting using a scenario-based approach with 33 prototypical aviation scenarios including eleven threat categories and three risk levels (low, medium, high). Ninety-three pilots from eight countries participated in an online survey to assess their attitude towards reporting. The results show that errors attributed to environmental factors are said to be reported more often than errors related to the individual pilot, e.g. proficiency (d = 2.29). High-risk events are more often reported than low-risk events (d = 3.54) and medium-risk events (d = 1.86). Airlines should promote the appreciation of reports about individual related errors and events with low risks.

The original version of the book was revised: Missed out corrections have been incorporated. The erratum to the book is available at 10.1007/978-3-319-60441-1_108

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 349.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 449.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Hales, D.N., Chakravorty, S.S.: Creating high reliability organizations using mindfulness. J. Bus. Res. 69(8), 2873–2881 (2016)

    Article  Google Scholar 

  2. La Porte, T.R., Consolini, P.M.: Working in practice but not in theory: theoretical challenges of “high-reliability organizations”. Institute of Governmental Studies, University of California, Berkeley (1991)

    Google Scholar 

  3. Liou, J.J., Yen, L., Tzeng, G.H.: Building an effective safety management system for airlines. J. Air Transp. Manag. 14(1), 20–26 (2008)

    Article  Google Scholar 

  4. Macrae, C.: The problem with incident reporting. BMJ Qual. Saf. 25(2), 71–75 (2016)

    Article  Google Scholar 

  5. Shappell, S.A., Wiegmann, D.A.: A Human Error Approach to Aviation Accident Analysis: The Human Factors Analysis and Classification System. Ashgate Publishing, Ltd., Farnham (2012)

    Google Scholar 

  6. Barach, P., Small, S.D.: Reporting and preventing medical mishaps: lessons from non-medical near miss reporting systems. BMJ 320(7237), 759 (2000)

    Article  Google Scholar 

  7. Haslbeck, A., Schmidt-Moll, C., Schubert, E.: Pilots' Willingness to report aviation incidents. In: International Symposium on Aviation Psychology (2015)

    Google Scholar 

  8. Helmreich, R.L.: On error management: lessons from aviation. BMJ 320(7237), 781 (2000)

    Article  Google Scholar 

  9. Gilbey, A., Tani, K., Tsui, W.H.K.: Outcome knowledge and under‐reporting of safety concerns in aviation. Appl. Cogn. Psychol. 30(2), 141–151 (2016)

    Article  Google Scholar 

  10. Hollnagel, E., Nemeth, C. P., Dekker, S. (Eds.).: Resilience engineering perspectives: remaining sensitive to the possibility of failure, vol. 1. Ashgate Publishing, Ltd., Farnham (2008)

    Google Scholar 

  11. Zhao, B., Olivera, F.: Error reporting in organizations. Acad. Manag. Rev. 31(4), 1012–1030 (2006)

    Article  Google Scholar 

  12. Billings, C.E., Lauber, J.K., Funkhouser, H., Lyman, E.G., Huff, E.M.: NASA aviation safety reporting system (1976)

    Google Scholar 

  13. Wears, R.L.: Learning from near misses in aviation: so much more to it than you thought (2016)

    Google Scholar 

  14. Reason, J.: Human error: models and management. BMJ 320(7237), 768–770 (2000)

    Article  Google Scholar 

  15. Helmreich, R.L.: Culture and error in space: implications from analog environments. Aviat. Sp. Environ. Med. 71(9; PART 2), A133–A139 (2000)

    Google Scholar 

  16. Furukawa, H., Bunko, H., Tsuchiya, F., Miyamoto, K.I.: Voluntary medication error reporting program in a Japanese national university hospital. Ann. Pharmacother. 37(11), 1716–1722 (2003)

    Article  Google Scholar 

  17. Reason, J.: Managing the Risks of Organizational Accidents. Routledge, Abingdon (2016)

    Google Scholar 

  18. Beaubien, J.M., Baker, D.P.: A review of selected aviation human factors taxonomies, accident/incident reporting systems and data collection tools. Int. J. Appl. Aviat. Stud. 2(2), 11–36 (2002)

    Google Scholar 

  19. Tani, K.: Under-reporting in aviation: an investigation of factors that affect reporting of safety concerns: a thesis presented in partial fulfilment of the requirements for the degree of Doctorate of Philosophy in Aviation at Massey University, Manawatu, New Zealand (2010)

    Google Scholar 

  20. Sieberichs, S., Kluge, A.: Good sleep quality and ways to control fatigue risks in aviation - an empirical study with commercial airline pilots. In: Advances in Physical Ergonomics and Human Factors, pp. 191–201. Springer, Berlin (2016)

    Google Scholar 

  21. International Civil Aviation Organization: Safety Management Manual (SMM) (2013)

    Google Scholar 

  22. Hollnagel, E., Woods, D.D., Leveson, N.: Resilience engineering: concepts and precepts. Ashgate Publishing, Ltd., Farnham (2007)

    Google Scholar 

  23. Roelen, A.L.C., Klompstra, M.B.: The challenges in defining aviation safety performance indicators. In: Presentado en la 11a Conferencia de International Probabilistic Safety Assessment and Management y la Conferencia annual de European Safety and Reliability, Helsinki, Finlandia (2012)

    Google Scholar 

  24. McDonald, N., Corrigan, S., Ulfvengren, P., Baranzini, D.: Proactive safety performance for aviation operations. In: International Conference on Engineering Psychology and Cognitive Ergonomics, pp. 351–362. Springer, Berlin (2014)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Sebastian Sieberichs .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG

About this paper

Cite this paper

Sieberichs, S., Kluge, A. (2018). Influencing Factors on Error Reporting in Aviation - A Scenario-Based Approach. In: Stanton, N. (eds) Advances in Human Aspects of Transportation. AHFE 2017. Advances in Intelligent Systems and Computing, vol 597. Springer, Cham. https://doi.org/10.1007/978-3-319-60441-1_1

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-60441-1_1

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60440-4

  • Online ISBN: 978-3-319-60441-1

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics