Skip to main content

The Effectiveness of Message Sidedness on Trust in Check-in Advertising

  • Conference paper
  • First Online:
Advances in Communication of Design (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 609))

Included in the following conference series:

  • 876 Accesses

Abstract

Due to the popularity of social websites and smart phones, check-in services are regarded by companies as a means of consumer-generated advertising. This study explores the influences of check-in advertising on trusting beliefs for check-in content. This study is based on the media richness theory and the attribution theory to propose the research model. The experiment method is used to evaluate the proposed research model. The results show that, in trusting beliefs for check-in content, two-sided content is better than the content without text. In the research contribution, this research explores the applicability of media richness theory and attribution theory in check-in advertising of social media. Companies can apply the research findings to facilitate effective communication in check-in advertising.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Mangold, W.G., Faulds, D.J.: Social media: the new hybrid element of the promotion mix. Bus. Horiz. 52(4), 357–365 (2009)

    Article  Google Scholar 

  2. Cramer, H., Rost, M., Holmquist, L.E.: Performing a check-in: emerging practices, norms and ‘conflicts’ in location-sharing using foursquare. In: 13th International Conference on Human Computer Interaction with Mobile Devices and Services, pp. 57–66. ACM, New York (2011)

    Google Scholar 

  3. Kamins, M.A.: Celebrity and noncelebrity advertising in a two-sided context. J. Advert. Res. 29(3), 34–42 (1989)

    Google Scholar 

  4. Smith, R.E., Hunt, S.D.: Attributional processes and effects in promotional situations. J. Consum. Res. 5(3), 149–158 (1978)

    Article  Google Scholar 

  5. Florack, A., Ineichen, S., Bieri, R.: The impact of regulatory focus on the effects of two-sided advertising. Soc. Cogn. 27(1), 37–56 (2009)

    Article  Google Scholar 

  6. Liu, C.-L.: The impact of social cues and effectiveness in check-in advertising. Kybernetes 43(7), 984–1002 (2014)

    Article  Google Scholar 

  7. Liu, C.-L., Huang, H.-H.: A preliminary study on social cues design in mobile check-in based advertisement. In: Nah, F.F.-H. (ed.) HCIB/HCII 2014. LNCS, vol. 8527, pp. 744–753. Springer, Heidelberg (2014)

    Google Scholar 

  8. Eisend, M.: Two-sided advertising: an meta-analysis. Int. J. Res. Mark. 23(2), 187–198 (2006)

    Article  Google Scholar 

  9. Daft, R.L., Lengel, R.H., Trevino, L.K.: Message equivocality, media selection, and manager performance: implications for information systems. MIS Q. 11(3), 355–366 (1987)

    Article  Google Scholar 

  10. Crowley, A.E., Hoyer, W.D.: An integrative framework for understanding two-sided persuasion. J. Consum. Res. 20(4), 561–574 (1994)

    Article  Google Scholar 

  11. Allen, M.: Meta-analysis comparing the persuasiveness of one-sided and two-sided messages. West. J. Speech Commun. 55(4), 390–404 (1991)

    Article  Google Scholar 

  12. Laczniak, R.N., DeCarlo, T.E., Ramaswami, S.N.: Consumers responses to negative word-of-mouth communication: an attribution theory perspective. J. Consum. Psychol. 11(1), 57–73 (2001)

    Article  Google Scholar 

  13. Dennis, A.R., Kinney, S.T.: Testing media richness theory in the new media: the effects of cues, feedbacks, and task equivocality. Inf. Syst. Res. 9(3), 256–274 (1998)

    Article  Google Scholar 

  14. Hassanein, K., Head, M.: The impact of infusing social presence in the web interface: an investigation across product types. Int. J. Electron. Comm. 10(2), 31–55 (2005)

    Article  Google Scholar 

  15. Sia, C.L., Lim, K.H., Leung, K., Lee, M.K.O., Huang, W.W., Benbasat, I.: Web strategies to promote internet shopping: is cultural-customization needed? MIS Q. 33(3), 491–512 (2009)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Chi-Lun Liu .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG

About this paper

Cite this paper

Liu, CL., Ku, JH., Huang, HH. (2018). The Effectiveness of Message Sidedness on Trust in Check-in Advertising. In: Ho, A. (eds) Advances in Communication of Design. AHFE 2017. Advances in Intelligent Systems and Computing, vol 609. Springer, Cham. https://doi.org/10.1007/978-3-319-60477-0_9

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-60477-0_9

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60476-3

  • Online ISBN: 978-3-319-60477-0

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics