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The Necessity of New Paradigms in Measuring Human-Chatbot Interaction

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Advances in Cross-Cultural Decision Making (AHFE 2017)

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Abstract

Our research is carried out in the context of the ongoing process of introducing artificial intelligence in the area of social interaction with people, with a particular emphasis on interactions in the professional sphere. In this paper, we provide an overview of methods used so far in researching human-bot interaction. We describe the methodology behind our experiment using electromyography as well as other psychophysiological data and a detailed set of questionnaires focused on assessing interactions and willingness to collaborate with a bot. Our purpose is to thoroughly examine the character of the human/non-human interaction process.

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Correspondence to Krzysztof Wegner .

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Ciechanowski, L., Przegalinska, A., Wegner, K. (2018). The Necessity of New Paradigms in Measuring Human-Chatbot Interaction. In: Hoffman, M. (eds) Advances in Cross-Cultural Decision Making. AHFE 2017. Advances in Intelligent Systems and Computing, vol 610. Springer, Cham. https://doi.org/10.1007/978-3-319-60747-4_19

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  • DOI: https://doi.org/10.1007/978-3-319-60747-4_19

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  • Publisher Name: Springer, Cham

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