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Diagram Process as a Tool to Improve Communication Process Inside a Company – Case Study

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Advances in Social & Occupational Ergonomics (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 605))

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Abstract

A subject of the paper is a process diagram of data input to IT system, as a tool to improve communication process inside company. Observational research as well as reports of errors and missing data created for administrator of IT production management system, were carried out under real conditions of company of producing machine parts. These research provided with the knowledge about quality of communication between various organizational units (departments) within the company and between the IT system users as well. Presented diagram, with clearly defined steps, specifies method of filling up the IT system with technological, planning, manufacturing, purchasing, subcontracting and controlling data, improving this way internal communication process.

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Authors and Affiliations

  1. Poznan University of Technology, 11 Strzelecka Str., 60-965, Poznan, Poland

    Maciej Siemieniak

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  1. Maciej Siemieniak
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Correspondence to Maciej Siemieniak .

Editor information

Editors and Affiliations

  1. Department Industrial Design, Delft University of Technology, Faculty of Industrial Design Engineering, CE Delft, The Netherlands

    Richard H.M. Goossens

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Siemieniak, M. (2018). Diagram Process as a Tool to Improve Communication Process Inside a Company – Case Study. In: Goossens, R. (eds) Advances in Social & Occupational Ergonomics. AHFE 2017. Advances in Intelligent Systems and Computing, vol 605. Springer, Cham. https://doi.org/10.1007/978-3-319-60828-0_12

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  • DOI: https://doi.org/10.1007/978-3-319-60828-0_12

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60827-3

  • Online ISBN: 978-3-319-60828-0

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