Abstract
Satisfaction of employees in the workplace is influenced by many factors such as compensation, career growth and development, interaction to peers and office design. Several tools were used in this study in determining the impact of office design on the satisfaction of government employees in the Laguna Provincial Capitol. Different office types present inside the said institution were first recognized, and seven office types were identified as follows: individual office, shared room, small open plan, medium open plan, large open plan, cubicle, and half partition. In this study, importance- satisfaction analyses were conducted to determine what office design elements should be given priority per office type. To significantly improve satisfaction of employees on their office design, the management should focus on the office design elements that fall on the second quadrant of the Importance Satisfaction Matrix, as these elements have relatively high importance for the employees; however, satisfaction of employees on these elements is relatively low.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Sageer, A., Rafat, S., Agarwal, P.: Identification of variables affecting employee satisfaction and their impact on the organization. J. Bus. Manag. 5(1), 32–39 (2012)
Danielsson, C.B., Bodin, L.: Difference in satisfaction with office environment among employees in different office types. J. Archit. Plann. Res. 26(3), 241–256 (2009)
Tanjeen, E.: A study on factors affecting job satisfaction of telecommunication industries in Bangladesh. J. Bus. Manag. 8(6), 80–86 (2013)
Vrabie, A.: 10 psychological job satisfaction factors that really matter (2014). http://blog.sandglaz.com/10-psychological-job-satisfaction-factors-that-really-matter/. Accessed 9 Sept 2017
Commission For Architecture and The Built Environment, The British Council for Offices. British business leaders urged to consider the impact of design, as report shows it can affect workforce performance by up to 11percent [Press release] (2005). http://www.bco.org.uk/uploaded/cabe_bco_final.doc.doc6. Accessed 4 Sept 2017. National Center for Biotechnology Information. http://www.ncbi.nlm.nih.gov
Juhari, A.: The impact of office design towards employee productivity: a case study among the employee in BFM media sdn bhd (Unpublished Master’s thesis). Universiti Teknologi MARA (2016)
Waqas, A., Bashir, U., Sattar, M.F., Abdullah, H.M., Hussain, I., Anjum, W., Arshad, R.: Factors influencing job satisfaction and its impact on job loyalty. Int. J. Learn. Dev. 4(2), 141–161 (2014). https://doi.org/10.5296/ijld.v4i2.6095
Ellickson, M.C.: Determinants of job satisfaction of municipal government employees. Public Pers. Manag. 31(3), 343–358 (2002). https://search.proquest.com/docview/215944023?accountid=173015
De Been, I., Beijer, M.: The influence of office type on satisfaction and perceived productivity Support. J. Facil. Manag. 12(2), 142–157 (2014). https://doi.org/10.1108/JFM-02-2013-00113
Salvendy, G. (ed.): Handbook of Human Factors and Ergonomics. Wiley, Baltimore (2012)
Romyn, J.: 4 types of open-plan office: which one works for you? (2016). Accessed 4 Sept 2017. https://www.realcommercial.com.au/news/4-types-open-plan-office-one-works
Danielsson, C.B., Bodin, L.: Office type in relation to health, well-being, and job satisfaction among employees. Environ. Behav. 40(5), 636 (2008). https://search.proquest.com/docview/200881222?accountid=173015
Fan, K.: Survey and analysis of employee satisfaction (Order No. 10334456). ProQuest Dissertations & Theses Global. (1869126675) (2010). https://search.proquest.com/docview/1869126675?accountid=173015
Rane, D.: Employee job satisfaction: an essence of organization. HRM Rev. 11(7), 10–16 (2011). https://pdfs.semanticscholar.org/defa/659c3154666b03c3c7d7399c0b794ce7edef.pdf
Zafir, M.M., Durrishah, I., Mat Rebi, A.R.: Ergonomics design on the work stress outcomes. Jurnal Kemanusiaan Bil 9, 1–12 (2007)
Acknowledgements
The authors would like to thank the faculty and staff of the University of the Philippines Los Baños, most especially to the Department of Industrial Engineering for their continued support. The authors would also like to extend their sincerest gratitude to the government employees of the Laguna Provincial Capitol for being so accommodating and cooperative in answering the questionnaires.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Appendix: Importance-Satisfaction Matrix Summary
Appendix: Importance-Satisfaction Matrix Summary
Rights and permissions
Copyright information
© 2019 Springer International Publishing AG, part of Springer Nature
About this paper
Cite this paper
Villanueva, M.E., Caroche, M.L., Ani, A., Ramirez, M. (2019). Impact of Office Design on Satisfaction of Government Employees in Laguna Provincial Capitol, Philippines. In: Goossens, R. (eds) Advances in Social and Occupational Ergonomics. AHFE 2018. Advances in Intelligent Systems and Computing, vol 792. Springer, Cham. https://doi.org/10.1007/978-3-319-94000-7_40
Download citation
DOI: https://doi.org/10.1007/978-3-319-94000-7_40
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-93999-5
Online ISBN: 978-3-319-94000-7
eBook Packages: EngineeringEngineering (R0)