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User Experience Analysis Based on Physiological Data Monitoring and Mixed Prototyping to Support Human-Centre Product Design

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Advances in Ergonomics in Design (AHFE 2018)

Abstract

Human-centred design is based on the satisfaction of the user needs mainly related to performances, interaction, comfort, usability, accessibility, and visibility issues. However, the “real” user experience (UX) is hidden and usually difficult to detect. The paper proposes a multimodal system based on the collection of physiological and anthropometrical performance data on field and within a mixed prototyping set-up. The mixed environment makes users interact with virtual and digital items and users’ performance to be capture and digitalized, simulating human-machine interaction, while physiological and anthropometrical data collection allows to objectify the users’ physical and mental workload during task execution. Such a system has been applied to an industrial case study focusing on agricultural machinery driving and control to support the definition of a new cabin and its control board, in terms of seat features, commands’ positioning and grouping, and positioning of additional devices.

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Acknowledgments

This research has been developed thanks to the project “CREAM: human-CentREd Agricultural Machinery product and process design” (CUP E18C1500031000) supported by CNH Industrial and the Emilia Romagna region, in Italy.

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Correspondence to Margherita Peruzzini .

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Peruzzini, M., Grandi, F., Pellicciari, M., Campanella, C.E. (2019). User Experience Analysis Based on Physiological Data Monitoring and Mixed Prototyping to Support Human-Centre Product Design. In: Rebelo, F., Soares, M. (eds) Advances in Ergonomics in Design. AHFE 2018. Advances in Intelligent Systems and Computing, vol 777. Springer, Cham. https://doi.org/10.1007/978-3-319-94706-8_44

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  • DOI: https://doi.org/10.1007/978-3-319-94706-8_44

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-94705-1

  • Online ISBN: 978-3-319-94706-8

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