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Regulations and Employees’ Commitment to Change: Does Emotional Intelligence Matter?

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Advances in Human Factors, Business Management and Society (AHFE 2018)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 783))

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Abstract

This paper examined literature on emotional intelligence, commitment to change and the role of regulations in change management. Empirical and theoretical literature were analysed, together with secondary data from the Ghana Revenue Authority. Commitment levels of employees is a key determinant of the success of any change action. However, to achieve this success, those leading the change effort together with those affected by the change must all exhibit high levels of emotional intelligence. Drawing on institutional theory, the study found that regulations serve as both catalyst and vanguard of any change program. The study contributes to the basket of literature examining the link between institutional regulations and commitment to change, and the role of emotional intelligence in such link. Regulations play a very significant role in any change effort.

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Authors and Affiliations

  1. University of Ghana Business School, Legon, Ghana

    Olivia Anku-Tsede, Aaron Makafui Ametorwo & Alhassan Mbawin Akudugu

Authors
  1. Olivia Anku-Tsede
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  2. Aaron Makafui Ametorwo
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  3. Alhassan Mbawin Akudugu
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Correspondence to Olivia Anku-Tsede .

Editor information

Editors and Affiliations

  1. School of Technology and Innovations, University of Vaasa, Vaasa, Finland

    Jussi Ilari Kantola

  2. Institute of Maritime Operations, University College of Southeast Norway, Borre, Norway

    Salman Nazir

  3. Hungarian-Netherlands School of Educational Management, University of Szeged, Szeged, Hungary

    Tibor Barath

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Anku-Tsede, O., Ametorwo, A.M., Akudugu, A.M. (2019). Regulations and Employees’ Commitment to Change: Does Emotional Intelligence Matter?. In: Kantola, J.I., Nazir, S., Barath, T. (eds) Advances in Human Factors, Business Management and Society. AHFE 2018. Advances in Intelligent Systems and Computing, vol 783. Springer, Cham. https://doi.org/10.1007/978-3-319-94709-9_46

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  • DOI: https://doi.org/10.1007/978-3-319-94709-9_46

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-94708-2

  • Online ISBN: 978-3-319-94709-9

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