Abstract
The experimental project Fornada, a system for breakfast delivery, is part of the post-graduate interaction design program at Senac, which encourages students to work with project development, and its several research stages, considering market’s opportunities, society’s needs and users’ expectations. This paper describes, based on users’ experience journey planning, the usability evaluation phase, using the Think-aloud Protocol method. The method execution is detailed, following Villanueva (2009) and Renzi and Freitas’ (2014) directives. Results are presented following the sequential interaction with a mobile within the experience journey.
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Guimarães, M.A., Renzi, A.B. (2019). Usability and Interaction Evaluation on Breakfast Delivery Mobile App: Users’ Experience Expectations. In: Ahram, T., Falcão, C. (eds) Advances in Usability, User Experience and Assistive Technology. AHFE 2018. Advances in Intelligent Systems and Computing, vol 794. Springer, Cham. https://doi.org/10.1007/978-3-319-94947-5_57
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