Abstract
Considering the SSPP framework, the construct of performance is explained. Specifically, the details of typical performance indicators can be categorized into two kinds: efficiency and responsiveness, and the trade-off between efficiency and responsiveness is explained.
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Nakano, M. (2020). Performance Trade-Offs. In: Supply Chain Management. Springer, Singapore. https://doi.org/10.1007/978-981-13-8479-0_3
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DOI: https://doi.org/10.1007/978-981-13-8479-0_3
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