From networks and network management into service and service management Tuncay SaydamThomas Magedanz Guest Editorial Pages: 345 - 348
Inter-domain service management of broadband virtual private networks Lennart H. BjerringDavid LewisIngi H. Thorarensen Papers Pages: 355 - 373
A generic architecture for VPN configuration management Jean-Paul GaspozJean-Pierre HubauxSimon Znaty Papers Pages: 375 - 395
Managing connection-level QoS through an overlay service manager Pratyush MoghéIzhak Rubin Papers Pages: 397 - 424
An architecture for managing virtual circuit and virtual path services in ATM networks Nikolaos AnerousisAurel A. Lazar Papers Pages: 425 - 455
A customer-to-carrier interface for trouble administration Elizabeth D. ZeislerDan BoltonHai Feng Weng Papers Pages: 457 - 475
Advances in systems and application management: Managing large distributed computing environments Michael Bauer Report Pages: 477 - 480