Abstract
The shift away from traditional public sector values has been widely lamented, but the impetus for that shift has been given little attention. While the positive outcomes of the New Public Management (NPM) movement have been widely discussed, this values shift is one of its most woeful consequences. In deconstructing the NPM conceptual framework, the foundational impact of a global values revolution offers insight into the call for greater accountability and transparency, as well as responsive financial performance. The traditional conception of public sector values as a vocational calling of selflessness and patriarchy was proven archaic in an era promoting short-term results and a corporate-like model of governance. It is argued here that in the post-NPM environment, the romanticized model of public sector higher-order values has been replaced by the realistic implications of public-private partnerships as implemented across the globe, in conjunction with the near 100% cross-over employment of today’s US workforce. The implications for public service and the future of democratic leadership are discussed.
References
Ani, S., and L. Persson. 2016. The impact of new public management on academic citizenship. Linkoping University, Johannesburg, South Africa. Spring, LIU-IEI-FIL-A-16/02258-SE.
Arellano-Gault, D. 2020. Comparative analysis of unethical practices across cultures: Reversing the negative aspects. In Global corruption and ethics management: Translating theory into action. New York: Rowman & Littlefield.
Asif, R., and M. Dawood. 2017. Does new public management practices lead to effective public welfare responses in Pakistan. Munich Personal RePEc Archive. https://mpra.ub.uni-muenchen.de/83307/1/MPRA_paper_83307.pdf
Banfield, E.L. 1975. Corruption as a feature of governmental organization. The Journal of Law and Economics 18 (3): 587–605.
Barton, A. 1980. A diagnosis of bureaucratic maladies. In Making bureaucracies work, ed. C. Weiss and A. Barton. Beverly Hills: SAGE.
Brengarth, L.B., and E. Mujkic. 2016. WEB 2.0: How social media applications leverage nonprofit responses during a wildfire crisis. Computers in Human Behavior 54: 589–596. https://doi.org/10.1016/j.chb.2015.07.010.
Cayer, N.J. 1986. Public personnel administration in the United States. 2nd ed. New York: St. Martin’s Press.
Damen, T.G.E., B.C.N. Müller, R.B.V. Baaren, and A.J. Dijksterhuis. 2015. Re-examining the agentic shift: The sense of agency influences the effectiveness of (self)persuasion. PLoS One 10 (6): e0128635. https://doi.org/10.1371/journal.pone.0128635.
Ewing, J. 2017. Faster, higher, farther: The Volkswagen scandal. New York: W.W. Norton.
Feldman, D.L. 2020. Corruption in Italy: Indigenous impediments to reform. In Global corruption and ethics management: Translating theory into action. New York: Rowman & Littlefield.
Foucault, M. 1984. On the genealogy of ethics: An overview of work in progress. In The Foucalt reader, ed. P. Rabinow, 340–372. New York: Pantheon.
Giacalone, R.A., and C.L. Jurkiewicz, eds. 2003. The handbook of workplace spirituality and organizational performance. New York: Paulist Press.
———. 2004. The interaction of materialist and Postmaterialist values in predicting dimensions of personal and social identity. Human Relations 57 (11): 1379–1405.
Giacalone, R.A., C.L. Jurkiewicz, and S.B. Knouse. 2012. The ethical aftermath of a values revolution: Theoretical bases of change, recalibration, and Principalization. Journal of Business Ethics 110 (3): 333–343.
Giacalone, R.A., C.A. Jurkiewicz, and M.D. Promislo. 2016. Ethics and well-being: The paradoxical implications of individual differences in ethical orientation. Journal of Business Ethics 137 (3): 491–506.
Goldsmith, A., M. Halsey, and M. de Vel-Palumbo. 2018. Literature review: Correctional corruption. Edited by Queensland Correctional Services. Adelaide: Flinders University Centre for Crime Policy and Research.
Hammerschmid, G., S. Van de Walle, and R. Andrews. 2019. New public management reforms in Europe and their effects: Findings from a 20-country top executive survey. International Review of Administrative Sciences 85 (3): 399–418.
Hijal-Moghrabi, I., and M. Sabharwal. 2018. Ethics in American public administration: A response to a changing reality. Public Integrity 20 (5): 459–477.
Hudon, Pierre-André. 2011. A critique of public-private partnerships in Quebec. Public Integrity 13 (3): 257–274.
Inglehart, R.F. 1997. Modernization and postmodernization. Princeton: Princeton University Press.
Jackall, R. 1988. Moral mazes: The world of corporate managers. New York: Oxford University Press.
Jurkiewicz, C.L. 2000. Generation X and the public employee. Public Personnel Management 29 (1): 55–74.
———. 2002a. The influence of pedagogical style on students’ level of ethical reasoning. Journal of Public Affairs Education 8 (4): 263–274.
———. 2002b. The phantom code of ethics and public sector reform. Journal of Public Affairs and Information 6: 1–19.
———. 2012. Developing a multicultural organizational code of ethics rooted in the moral obligations of citizenry. Public Organization Review 12 (3): 243–249.
———. 2013. Advancing ethical competence through pedagogy. In Achieving ethical competence for public service leadership, ed. T.L. Cooper and D.C. Menzel, 131–154. New York: Taylor & Francis/Routledge.
———. 2020. The ethinomics of corruption. In Global corruption and ethics management: Translating theory into action. New York: Rowman & Littlefield.
Jurkiewicz, C.L., and R.G. Brown. 2000. The P/E ratio that really counts. Journal of Power and Ethics 1 (3): 172–195.
Jurkiewicz, C.L., and R.A. Giacalone. 2008. Revolutionizing organizational values: Reactive restructuring and transitional management. In Ethics and integrity of governance: Perspectives across Frontiers, 25–43. Cheltenham: Edward Elgar.
———. 2016. Organizational determinants of ethical dysfunctionality. Journal of Business Ethics 136 (1): 1–12.
Jurkiewicz, C.L., and T.K. Massey. 1996. What municipal employees want from their jobs vs. what they’re getting: A longitudinal comparison. Public Productivity & Management Review 20 (2): 499–503.
Jurkiewicz, C.L., and K.L. Nichols. 2002. Ethics education in the MPA curriculum: What difference does it make? Journal of Public Affairs Education 8 (2): 103–114.
Jurkiewicz, C.L., and C.R. Thompson. 1999. An Empirical Inquiry into the Ethical Standards of Health Care Administrators. Public Integrity1 (1): 41–53.
Kickert, W.J.M. 1997. Public governance in the Netherlands: An alternative to Anglo-American ‘managerialism’. Public Administration 75 (4): 731–752. https://doi.org/10.1111/1467-9299.00084.
Kim, P. Suk, and L. Wolff. 1994. Improving government performance: Public management reform and the national performance review. Public Productivity & Management Review 18 (1): 73.
Kliksberg, B. 2013. Ethics for CEOs – Why corporate social responsibilities is good for businesses and for countries. Amazon Digital Services LLC: Kindle Edition.
Kohlberg, L. 1981. Philosophy of moral development. New York: Harper & Row.
Laris, M. 2019. European pilots say FAA, Boeing moving too fast toward lifting Boeing 737 Max ban. The Washington Post. https://www.washingtonpost.com/local/trafficandcommuting/faa-to-bring-international-regulators-together-thursday-to-talk-about-ungrounding-boeing-737-max/2019/05/22/fdf72708-7ccd-11e9-8ede-f4abf521ef17_story.html?utm_term=.ceb8cd2a8f0d
Marchand, J.B., and M. Brunet. 2019. The Emergence of post-NPM Initiatives: Integrated impact assessment as a hybrid decision-making tool." International Review of Administrative Sciences 85 (2): 319–336.
Maslow, A.H. 1998. Toward a psychology of being. 3rd ed. New York: Wiley.
Masters, A.B.. 2020. Outsourcing corruption. In Global corruption and ethics management: Translating theory into action. New York: Rowman & Littlefield.
Molina, Anthony D. 2015. Values, context, and the concept of integrity: A cross-sectoral comparison. Public Integrity 17 (4): 371–387.
Mujkic, E., and D. Klingner. 2018. Dieselgate: How hubris and bad leadership caused the biggest scandal in automotive history. Public Integrity. https://doi.org/10.1080/10999922.2018.1522180.
Neate, R. 2016. Welcome to Jail Inc.: How private companies make money off US prisons. The Guardian, 16 June.
Nesbit, M., M. Fergusson, A. Colsa, J. Ohlendorf, C. Hayes, and K. Paquel. 2016. Comparative study on the differences between the EU and US legislation on emissions in the automotive sector. Brussels: European Parliament.
Nunes, A.M., and D.C. Ferreira. 2018. The health care reform in Portugal: Outcomes From both the new public management and the economic crisis. International Journal of Health Planning Management. https://doi.org/10.1002/hpm.2613.
OpenSecrets.org. March 19, 2019. https://www.opensecrets.org/lobby/clientsum.php?id=D000000100&year=2018
Osborne, D., and T. Gaebler. 1992. Reinventing government: How the entrepreneurial spirit is transforming the public sector. New York: Penguin.
Pew Research Center. 2019. Public trust in government: 1958–2019. https://www.people-press.org/2019/04/11/public-trust-in-government-1958-2019/
Ray, P.H., and S.R. Anderson. 2000. Cultural creatives. New York: Random House.
Robison, P., and A. Levin. 2019. Boeing had too much sway in vetting own jets, FAA was told. Bloomberg. https://www.bloomberg.com/news/articles/2019-03-18/boeing-had-too-much-sway-checking-own-planes-faa-workers-warned
Rose, J. 2020. The contested definition of corruption. In Global corruption and ethics management: Translating theory into action. New York: Rowman & Littlefield.
Seidman, E. 1984. Of games and gains. The Bureaucrat 13 (3): 4–8.
Sennett, Richard. 1998. The corrosion of character: The personal consequences of work in the new capitalism. New York: W.W. Norton.
Timmons, H., and N. Frost. 2019. How money and influence flows between the US government and Boeing. https://qz.com/1572381/the-relationship-between-boeing-trump-and-the-federal-government/. 14 Mar.
Wosinska, W., R.B. Cialdini, P.K. Petrova, and D.W. Barrett. 2009. Resistance to deficient organizational authority: The impact of culture and connectedness in the workplace. Journal of Applied Social Psychology 39 (4): 834–851.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Section Editor information
Rights and permissions
Copyright information
© 2020 The Author(s), under exclusive licence to Springer Nature Switzerland AG
About this entry
Cite this entry
Jurkiewicz, C.L., Mujkic, E. (2020). Deconstructing NPM: Public Service Values in a Global Public Administration. In: Sullivan, H., Dickinson, H., Henderson, H. (eds) The Palgrave Handbook of the Public Servant. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-03008-7_80-1
Download citation
DOI: https://doi.org/10.1007/978-3-030-03008-7_80-1
Received:
Accepted:
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-03008-7
Online ISBN: 978-3-030-03008-7
eBook Packages: Springer Reference Political Science and International StudiesReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences