Skip to main content

Deconstructing NPM: Public Service Values in a Global Public Administration

  • Living reference work entry
  • First Online:
The Palgrave Handbook of the Public Servant

Abstract

The shift away from traditional public sector values has been widely lamented, but the impetus for that shift has been given little attention. While the positive outcomes of the New Public Management (NPM) movement have been widely discussed, this values shift is one of its most woeful consequences. In deconstructing the NPM conceptual framework, the foundational impact of a global values revolution offers insight into the call for greater accountability and transparency, as well as responsive financial performance. The traditional conception of public sector values as a vocational calling of selflessness and patriarchy was proven archaic in an era promoting short-term results and a corporate-like model of governance. It is argued here that in the post-NPM environment, the romanticized model of public sector higher-order values has been replaced by the realistic implications of public-private partnerships as implemented across the globe, in conjunction with the near 100% cross-over employment of today’s US workforce. The implications for public service and the future of democratic leadership are discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

References

  • Ani, S., and L. Persson. 2016. The impact of new public management on academic citizenship. Linkoping University, Johannesburg, South Africa. Spring, LIU-IEI-FIL-A-16/02258-SE.

    Google Scholar 

  • Arellano-Gault, D. 2020. Comparative analysis of unethical practices across cultures: Reversing the negative aspects. In Global corruption and ethics management: Translating theory into action. New York: Rowman & Littlefield.

    Google Scholar 

  • Asif, R., and M. Dawood. 2017. Does new public management practices lead to effective public welfare responses in Pakistan. Munich Personal RePEc Archive. https://mpra.ub.uni-muenchen.de/83307/1/MPRA_paper_83307.pdf

  • Banfield, E.L. 1975. Corruption as a feature of governmental organization. The Journal of Law and Economics 18 (3): 587–605.

    Article  Google Scholar 

  • Barton, A. 1980. A diagnosis of bureaucratic maladies. In Making bureaucracies work, ed. C. Weiss and A. Barton. Beverly Hills: SAGE.

    Google Scholar 

  • Brengarth, L.B., and E. Mujkic. 2016. WEB 2.0: How social media applications leverage nonprofit responses during a wildfire crisis. Computers in Human Behavior 54: 589–596. https://doi.org/10.1016/j.chb.2015.07.010.

    Article  Google Scholar 

  • Cayer, N.J. 1986. Public personnel administration in the United States. 2nd ed. New York: St. Martin’s Press.

    Google Scholar 

  • Damen, T.G.E., B.C.N. Müller, R.B.V. Baaren, and A.J. Dijksterhuis. 2015. Re-examining the agentic shift: The sense of agency influences the effectiveness of (self)persuasion. PLoS One 10 (6): e0128635. https://doi.org/10.1371/journal.pone.0128635.

    Article  Google Scholar 

  • Ewing, J. 2017. Faster, higher, farther: The Volkswagen scandal. New York: W.W. Norton.

    Google Scholar 

  • Feldman, D.L. 2020. Corruption in Italy: Indigenous impediments to reform. In Global corruption and ethics management: Translating theory into action. New York: Rowman & Littlefield.

    Google Scholar 

  • Foucault, M. 1984. On the genealogy of ethics: An overview of work in progress. In The Foucalt reader, ed. P. Rabinow, 340–372. New York: Pantheon.

    Google Scholar 

  • Giacalone, R.A., and C.L. Jurkiewicz, eds. 2003. The handbook of workplace spirituality and organizational performance. New York: Paulist Press.

    Google Scholar 

  • ———. 2004. The interaction of materialist and Postmaterialist values in predicting dimensions of personal and social identity. Human Relations 57 (11): 1379–1405.

    Article  Google Scholar 

  • Giacalone, R.A., C.L. Jurkiewicz, and S.B. Knouse. 2012. The ethical aftermath of a values revolution: Theoretical bases of change, recalibration, and Principalization. Journal of Business Ethics 110 (3): 333–343.

    Article  Google Scholar 

  • Giacalone, R.A., C.A. Jurkiewicz, and M.D. Promislo. 2016. Ethics and well-being: The paradoxical implications of individual differences in ethical orientation. Journal of Business Ethics 137 (3): 491–506.

    Article  Google Scholar 

  • Goldsmith, A., M. Halsey, and M. de Vel-Palumbo. 2018. Literature review: Correctional corruption. Edited by Queensland Correctional Services. Adelaide: Flinders University Centre for Crime Policy and Research.

    Google Scholar 

  • Hammerschmid, G., S. Van de Walle, and R. Andrews. 2019. New public management reforms in Europe and their effects: Findings from a 20-country top executive survey. International Review of Administrative Sciences 85 (3): 399–418.

    Article  Google Scholar 

  • Hijal-Moghrabi, I., and M. Sabharwal. 2018. Ethics in American public administration: A response to a changing reality. Public Integrity 20 (5): 459–477.

    Article  Google Scholar 

  • Hudon, Pierre-André. 2011. A critique of public-private partnerships in Quebec. Public Integrity 13 (3): 257–274.

    Article  Google Scholar 

  • Inglehart, R.F. 1997. Modernization and postmodernization. Princeton: Princeton University Press.

    Google Scholar 

  • Jackall, R. 1988. Moral mazes: The world of corporate managers. New York: Oxford University Press.

    Google Scholar 

  • Jurkiewicz, C.L. 2000. Generation X and the public employee. Public Personnel Management 29 (1): 55–74.

    Article  Google Scholar 

  • ———. 2002a. The influence of pedagogical style on students’ level of ethical reasoning. Journal of Public Affairs Education 8 (4): 263–274.

    Article  Google Scholar 

  • ———. 2002b. The phantom code of ethics and public sector reform. Journal of Public Affairs and Information 6: 1–19.

    Google Scholar 

  • ———. 2012. Developing a multicultural organizational code of ethics rooted in the moral obligations of citizenry. Public Organization Review 12 (3): 243–249.

    Article  Google Scholar 

  • ———. 2013. Advancing ethical competence through pedagogy. In Achieving ethical competence for public service leadership, ed. T.L. Cooper and D.C. Menzel, 131–154. New York: Taylor & Francis/Routledge.

    Google Scholar 

  • ———. 2020. The ethinomics of corruption. In Global corruption and ethics management: Translating theory into action. New York: Rowman & Littlefield.

    Google Scholar 

  • Jurkiewicz, C.L., and R.G. Brown. 2000. The P/E ratio that really counts. Journal of Power and Ethics 1 (3): 172–195.

    Google Scholar 

  • Jurkiewicz, C.L., and R.A. Giacalone. 2008. Revolutionizing organizational values: Reactive restructuring and transitional management. In Ethics and integrity of governance: Perspectives across Frontiers, 25–43. Cheltenham: Edward Elgar.

    Google Scholar 

  • ———. 2016. Organizational determinants of ethical dysfunctionality. Journal of Business Ethics 136 (1): 1–12.

    Article  Google Scholar 

  • Jurkiewicz, C.L., and T.K. Massey. 1996. What municipal employees want from their jobs vs. what they’re getting: A longitudinal comparison. Public Productivity & Management Review 20 (2): 499–503.

    Google Scholar 

  • Jurkiewicz, C.L., and K.L. Nichols. 2002. Ethics education in the MPA curriculum: What difference does it make? Journal of Public Affairs Education 8 (2): 103–114.

    Article  Google Scholar 

  • Jurkiewicz, C.L., and C.R. Thompson. 1999. An Empirical Inquiry into the Ethical Standards of Health Care Administrators. Public Integrity1 (1): 41–53.

    Google Scholar 

  • Kickert, W.J.M. 1997. Public governance in the Netherlands: An alternative to Anglo-American ‘managerialism’. Public Administration 75 (4): 731–752. https://doi.org/10.1111/1467-9299.00084.

    Article  Google Scholar 

  • Kim, P. Suk, and L. Wolff. 1994. Improving government performance: Public management reform and the national performance review. Public Productivity & Management Review 18 (1): 73.

    Article  Google Scholar 

  • Kliksberg, B. 2013. Ethics for CEOs – Why corporate social responsibilities is good for businesses and for countries. Amazon Digital Services LLC: Kindle Edition.

    Google Scholar 

  • Kohlberg, L. 1981. Philosophy of moral development. New York: Harper & Row.

    Google Scholar 

  • Laris, M. 2019. European pilots say FAA, Boeing moving too fast toward lifting Boeing 737 Max ban. The Washington Post. https://www.washingtonpost.com/local/trafficandcommuting/faa-to-bring-international-regulators-together-thursday-to-talk-about-ungrounding-boeing-737-max/2019/05/22/fdf72708-7ccd-11e9-8ede-f4abf521ef17_story.html?utm_term=.ceb8cd2a8f0d

  • Marchand, J.B., and M. Brunet. 2019. The Emergence of post-NPM Initiatives: Integrated impact assessment as a hybrid decision-making tool." International Review of Administrative Sciences 85 (2): 319–336.

    Google Scholar 

  • Maslow, A.H. 1998. Toward a psychology of being. 3rd ed. New York: Wiley.

    Google Scholar 

  • Masters, A.B.. 2020. Outsourcing corruption. In Global corruption and ethics management: Translating theory into action. New York: Rowman & Littlefield.

    Google Scholar 

  • Molina, Anthony D. 2015. Values, context, and the concept of integrity: A cross-sectoral comparison. Public Integrity 17 (4): 371–387.

    Article  Google Scholar 

  • Mujkic, E., and D. Klingner. 2018. Dieselgate: How hubris and bad leadership caused the biggest scandal in automotive history. Public Integrity. https://doi.org/10.1080/10999922.2018.1522180.

  • Neate, R. 2016. Welcome to Jail Inc.: How private companies make money off US prisons. The Guardian, 16 June.

    Google Scholar 

  • Nesbit, M., M. Fergusson, A. Colsa, J. Ohlendorf, C. Hayes, and K. Paquel. 2016. Comparative study on the differences between the EU and US legislation on emissions in the automotive sector. Brussels: European Parliament.

    Google Scholar 

  • Nunes, A.M., and D.C. Ferreira. 2018. The health care reform in Portugal: Outcomes From both the new public management and the economic crisis. International Journal of Health Planning Management. https://doi.org/10.1002/hpm.2613.

  • OpenSecrets.org. March 19, 2019. https://www.opensecrets.org/lobby/clientsum.php?id=D000000100&year=2018

  • Osborne, D., and T. Gaebler. 1992. Reinventing government: How the entrepreneurial spirit is transforming the public sector. New York: Penguin.

    Google Scholar 

  • Pew Research Center. 2019. Public trust in government: 1958–2019. https://www.people-press.org/2019/04/11/public-trust-in-government-1958-2019/

  • Ray, P.H., and S.R. Anderson. 2000. Cultural creatives. New York: Random House.

    Google Scholar 

  • Robison, P., and A. Levin. 2019. Boeing had too much sway in vetting own jets, FAA was told. Bloomberg. https://www.bloomberg.com/news/articles/2019-03-18/boeing-had-too-much-sway-checking-own-planes-faa-workers-warned

  • Rose, J. 2020. The contested definition of corruption. In Global corruption and ethics management: Translating theory into action. New York: Rowman & Littlefield.

    Google Scholar 

  • Seidman, E. 1984. Of games and gains. The Bureaucrat 13 (3): 4–8.

    Google Scholar 

  • Sennett, Richard. 1998. The corrosion of character: The personal consequences of work in the new capitalism. New York: W.W. Norton.

    Google Scholar 

  • Timmons, H., and N. Frost. 2019. How money and influence flows between the US government and Boeing. https://qz.com/1572381/the-relationship-between-boeing-trump-and-the-federal-government/. 14 Mar.

  • Wosinska, W., R.B. Cialdini, P.K. Petrova, and D.W. Barrett. 2009. Resistance to deficient organizational authority: The impact of culture and connectedness in the workplace. Journal of Applied Social Psychology 39 (4): 834–851.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Carole L. Jurkiewicz .

Editor information

Editors and Affiliations

Section Editor information

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Author(s), under exclusive licence to Springer Nature Switzerland AG

About this entry

Check for updates. Verify currency and authenticity via CrossMark

Cite this entry

Jurkiewicz, C.L., Mujkic, E. (2020). Deconstructing NPM: Public Service Values in a Global Public Administration. In: Sullivan, H., Dickinson, H., Henderson, H. (eds) The Palgrave Handbook of the Public Servant. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-03008-7_80-1

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-03008-7_80-1

  • Received:

  • Accepted:

  • Published:

  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-030-03008-7

  • Online ISBN: 978-3-030-03008-7

  • eBook Packages: Springer Reference Political Science and International StudiesReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences

Publish with us

Policies and ethics