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Correspondence to Patria de Lancer Julnes .

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Julnes, P.d.L. (2016). Total Quality Management. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_1872-1

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  • DOI: https://doi.org/10.1007/978-3-319-31816-5_1872-1

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