Three Hundred Sixty-Degree Assessment

Synonyms

360-degree assessment; Multi-rater assessment; Multi-rater feedback; Multisource assessment; Multisource feedback

Introduction

Put simply, 360-degree feedback is employee performance feedback information collected from multiple sources, such as superiors, subordinates, peers, and customers. It serves as one way for employers to provide employees with a better understanding of how they are performing on the job. The basic premise behind 360-degree feedback is that by soliciting feedback from multiple sources an employee receives a more complete picture of their performance. This assumes that direct supervisors are not able to view all aspects of an employee’s performance and that others who regularly interact with the employee can offer unique and valuable insights. For supervisory, management, or leadership positions, where interpersonal interactions with peers and subordinates are a central component, the views from below, for example, can be particularly relevant.

Three...