Skip to main content

Organisationskultur und Unternehmenskommunikation

  • Living reference work entry
  • First Online:
Handbuch Unternehmenskommunikation

Zusammenfassung

Organisationskultur ist ein entscheidender Faktor, um Unternehmenskommunikation authentisch erscheinen zu lassen. Um von Nutzen zu sein, sollte die Kultur eines Unternehmens systematisch erfasst, und in Hinblick auf eventuelle Widersprüche interpretiert werden. Interne Kommunikation ist ein Werkzeug, um sowohl Mitarbeiter in ihrer Organisation kulturell einzubinden wie auch, um zukunftsgerichtete, angestrebte Identitäten zu vermitteln, und so Organisationskultur proaktiv zu gestalten.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

Similar content being viewed by others

Literatur

  • Albert, S., & Whetten, D. A. (1985). Organizational identity. In L. L. Cummings & B. Staw (Hrsg.), Research in organizational behavior (Bd. 14, S. 263–295). Greenwich: JAI Press.

    Google Scholar 

  • Argenti, P. A. (1998). Corporate communication. Boston: McGraw-Hill.

    Google Scholar 

  • Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. The Academy of Management Review, 14(1), 20–39.

    Article  Google Scholar 

  • Balmer, J. M. T. (1998). Corporate identity and the advent of corporate marketing. Journal of Marketing Management, 14(8), 963–996.

    Article  Google Scholar 

  • Bartel, C. A., & Garud, R. (2009). The role of narratives in sustaining organizational innovation. Organization Science, 20(1), 107–117.

    Article  Google Scholar 

  • Brown, A. D., & Humphreys, M. (2006). Organizational identity and place: A discursive exploration of hegemony and resistance. Journal of Management Studies, 43(2), 231–257.

    Article  Google Scholar 

  • Chreim, S. (2007). Social and temporal influences on interpretations of organizational identity and acquisition integration. Journal of Applied Behavioral Science, 43(4), 449–480.

    Article  Google Scholar 

  • Corley, K. G. (2004). Defined by our strategy or our culture? Hierarchical differences in perceptions of organizational identity and change. Human Relations, 57(9), 1145–1177.

    Article  Google Scholar 

  • Corley, K. G., Harquail, C. V., Pratt, M. G., Glynn, M. A., Fiol, C. M., & Hatch, M. J. (2006). Guiding organizational identity through aged adolescence. Journal of Management Inquiry, 15(2), 85–99.

    Article  Google Scholar 

  • Cornelissen, J. P., & Elving, W. J. L. (2003). Managing corporate identity: An integrative framework of dimensions and determinants. Corporate Communications, 8(2), 114–120.

    Article  Google Scholar 

  • Cornelissen, J. P., Haslam, S. A., & Balmer, J. M. T. (2007). Social identity, organizational identity and corporate identity: Toward an integrated understanding of processes, patternings and products. British Journal of Management, 18, 1–16.

    Article  Google Scholar 

  • Coupland, C., & Brown, A. D. (2004). Constructing organizational identities on the web: A case study of Royal Dutch/Shell. Journal of Management Studies, 41(8), 1325–1347.

    Article  Google Scholar 

  • Deal, T. E., & Kennedy, A. A. (1982). Corporate cultures: The rites and rituals of organizational life. Reading: Addison-Wessley.

    Google Scholar 

  • Diamond, M. (1993). The unconscious life of organizations. interpreting organizational identity. Westport: Quorum Books.

    Google Scholar 

  • Dowling, G. R. (1993). Developing your company image into a corporate asset. Long Range Planning, 26(2), 101–109.

    Article  Google Scholar 

  • Dutton, J. E., & Dukerich, J. M. (1991). Keeping an eye on the mirror: Image and identity in organizational adaptation. The Academy of Management Journal, 34(3), 517–557.

    Google Scholar 

  • Einwiller, S., Sackmann, S., & Zerfaß, A. (Hrsg.). (2020). Handbuch Mitarbeiterkommunikation. Interne Kommunikation in Unternehmen. Wiesbaden: Springer Gabler.

    Google Scholar 

  • Frost, P. J., Moore, L. F., Louis, M. R. E., Lundberg, C. C., & Martin, J. E. (1985). Organizational culture. London: Sage.

    Google Scholar 

  • Giddens, A. (1990). The consequence of modernity. Stanford: Stanford University Press.

    Google Scholar 

  • Gioia, D. A., & Chittipeddi, K. (1991). Sensemaking and sensegiving in strategic change initiation. Strategic Management Journal, 12(6), 433–448.

    Google Scholar 

  • Gioia, D. A., & Thomas, J. B. (1996). Identity, image, and issue interpretation: Sensemaking during strategic change in academia. Administrative Science Quarterly, 41(3), 370–403.

    Article  Google Scholar 

  • Gioia, D. A., Schultz, M., & Corley, K. G. (2000). Organizational identity, image, and adaptive instability. The Academy of Management Review, 25(1), S63–S81.

    Article  Google Scholar 

  • Glynn, M. A. (2000). When cymbals become symbols: Conflict over organizational identity within a symphony orchestra. Organization Science, 11(3), 285–298.

    Article  Google Scholar 

  • Goldberg, L. R., Johnson, J. A., Eber, H. W., Hogan, R., Ashton, M. C., Cloninger, C. R., & Gough, H. G. (2006). The international personality item pool and the future of public-domain personality measures. Journal of Research in Personality, 40(1), 84–96.

    Article  Google Scholar 

  • Golden-Biddle, K., & Rao, H. (1997). Breaches in the boardroom. Organizational identity and conflict of commitment in a non-profit organization. Organization Science, 8(6), 593–611.

    Article  Google Scholar 

  • Harquail, C. V., & Brickson, S. L. (2012). The defining role of organizational identity for facilitating stakeholder flourishing. In K. S. Cameron & G. M. Spreitzer (Hrsg.), The Oxford handbook of positive organizational scholarship (S. 677–690). Oxford: Oxford University Press.

    Google Scholar 

  • Hatch, M. J., & Schultz, M. (1997). Relations between organizational culture, identity and image. European Journal of Marketing, 31(5/6), 356–376.

    Article  Google Scholar 

  • Hatch, M. J., & Schultz, M. (2002). The dynamics of organizational identity. Human Relations, 55(8), 989–1018.

    Article  Google Scholar 

  • Hofstede, G. (1997). Cultures and organizations: Software of the mind. London: McGraw-Hill.

    Google Scholar 

  • Kunda, G. (1995). Engineering culture: Control and commitment in a high-tech corporation. Organization Science, 6(2), 228–230.

    Article  Google Scholar 

  • Larsen, M. H. (2000). Managing the corporate story. In M. Schultz, M. J. Hatch & M. H. Larsen (Hrsg.), The expressive organization. Linking identity, reputation and the corporate brand. Oxford: Oxford University Press.

    Google Scholar 

  • Linstead, S., & Grafton-Small, R. (1992). On reading organizational culture. Organization Studies, 13(3), 331–355.

    Article  Google Scholar 

  • Maguire, S., & Phillips, N. (2008). ‚Citibankers‘ at Citigroup: A study of the loss of institutional trust after a merger. Journal of Management Studies, 45(2), 372–401.

    Article  Google Scholar 

  • Mast, C. (2020). Interne Unternehmenskommunikation: Mitarbeiter und Führungskräfte informieren und motivieren. In A. Zerfaß, M. Piwinger & U. Röttger (Hrsg.), Handbuch Unternehmenskommunikation (3. Aufl.). Wiesbaden: Springer Gabler.

    Google Scholar 

  • Melewar, T. C., & Saunders, J. (1999). International corporate visual identity: Standardization or localization? Journal of International Business Studies, 30(3), 583–598.

    Article  Google Scholar 

  • Nag, R., Corley, K. G., & Gioia, D. A. (2007). The intersection of organizational identity, knowledge, and practice: Attempting strategic change via knowledge grafting. Academy of Management Journal, 50(4), 821–848.

    Article  Google Scholar 

  • Ouchi, W. G., & Cuchi, W. G. (1981). Theory Z: How American business can meet the Japanese challenge (Bd. 13). Reading: Addison-Wesley.

    Google Scholar 

  • Peters, T. J., Waterman, R. H., & Waters, B. (1982). In search of excellence: Lessons from America’s best-run companies. New York: Harper & Row.

    Google Scholar 

  • Pratt, M. G., & Foreman, P. O. (2000). Classifying managerial responses to multiple organizational identities. The Academy of Management Review, 25(1), 18–42.

    Article  Google Scholar 

  • Pratt, M. G., & Rafaeli, A. (1997). Organizational dress as a symbol of multilayered social identity. Academy of Management Journal, 40(4), 862–898.

    Google Scholar 

  • Schein, E. H. (1992). Organizational culture and leadership. San Francisco: Jossey-Bass Publishers.

    Google Scholar 

  • Schultz, M. (1994). On studying organizational cultures: Diagnosis and understanding. Berlin: Walter de Gruyter.

    Google Scholar 

  • Schultz, M., Hatch, M. J., & Larsen, M. H. (Hrsg.). (2000). The expressive organization. Linking identity, reputation and the corporate brand. Oxford: Oxford University Press.

    Google Scholar 

  • Scott, S. G., & Lane, V. R. (2000). A stakeholder approach to organizational identity. Academy of Management Review, 25(1), 43–62.

    Article  Google Scholar 

  • Simões, C., Dibb, S., & Fisk, R. P. (2005). Managing corporate identity: An internal perspective. Journal of the Academy of Marketing science, 33(2), 153–168.

    Article  Google Scholar 

  • Smircich, L. (1983). Concepts of culture and organizational analysis. Administrative Science Quarterly, 28(3), 339–358.

    Article  Google Scholar 

  • Smith, R. C., & Eisenberg, E. M. (1987). Conflict at Disneyland: A root metaphor analysis. Communications Monographs, 54(4), 367–380.

    Article  Google Scholar 

  • Starbuck, W. H., & Milliken, F. J. (1988). Executives’ perceptual filters: What they notice and how they make sense. In D. Hambrick (Hrsg.), The executive effect: Concepts and methods for studying top managers (S. 35–65). Greenwich: JAI Press.

    Google Scholar 

  • Stimpert, J. L. L., Gustafson, L. T., & Sarason, Y. (1998). Organizational identity within the strategic management conversation: Contributions and assumptions. In D. A. Whetten & P. Godfrey (Hrsg.), Identity in organization. Building theory through conversations (S. 83–88). Thousand Oaks: Sage.

    Chapter  Google Scholar 

  • Van Riel, C. B. M. (1992). Principles of corporate communication. London: Prentice Hall.

    Google Scholar 

  • Van Riel, C. B. M., & Balmer, J. M. T. (1997). Corporate identity: The concept, its measurement and management. European Journal of Marketing, 31(5/6), 340–355.

    Article  Google Scholar 

  • Weick, K. E., & Roberts, K. H. (1993). Collective mind in organizations: Heedful interrelating on flight decks. Administrative Science Quarterly, 38(3), 357–381.

    Article  Google Scholar 

  • Whetten, D. A., & Mackey, A. (2002). A social actor conception of organizational identity and its implications for the study of organizational reputation. Business & Society, 41(4), 393–414.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Christian Fieseler .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature

About this entry

Check for updates. Verify currency and authenticity via CrossMark

Cite this entry

Fieseler, C. (2020). Organisationskultur und Unternehmenskommunikation. In: Zerfaß, A., Piwinger, M., Röttger, U. (eds) Handbuch Unternehmenskommunikation. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-03894-6_19-1

Download citation

  • DOI: https://doi.org/10.1007/978-3-658-03894-6_19-1

  • Received:

  • Accepted:

  • Published:

  • Publisher Name: Springer Gabler, Wiesbaden

  • Print ISBN: 978-3-658-03894-6

  • Online ISBN: 978-3-658-03894-6

  • eBook Packages: Springer Referenz Wirtschaftswissenschaften

Publish with us

Policies and ethics