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Analysis of the Cognitive Processes Underlying Discussions in Complex Problem Solving

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Advances in Creativity, Innovation, Entrepreneurship and Communication of Design (AHFE 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1218))

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Abstract

The efficiency of solving complex problems in groups determines the productivity of a society. Existing guidelines for these collaborations are action-focused, and the few cognitive-oriented ones require time and training to be executed accurately. This research aims to propose intuitive and light-weighted recommendations for Complex-Problem-Solving (CPS) collaborations. The underlying cognitive process in CPS discussion was explored, especially the explicit knowledge used. It was found that episodic memory functions better at expanding the conversation scope, while semantic memory appeared to be a more straightforward foundation to initiate new ideas. Since the episodic memory serves as an outstanding primer in the conversation, the results could imply that the better episodic memory is communicated, the more fluence the discussion could be.

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Authors and Affiliations

  1. Department of Systems Innovation, School of Engineering, The University of Tokyo, Hongo, Bunkyo-Ku, Tokyo, 113-8656, Japan

    Yingting Chen & Taro Kanno

  2. Resilience Engineering Center, School of Engineering, The University of Tokyo, Tokyo, Japan

    Kazuo Furuta

Authors
  1. Yingting Chen
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  2. Taro Kanno
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  3. Kazuo Furuta
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Corresponding author

Correspondence to Yingting Chen .

Editor information

Editors and Affiliations

  1. School of Management, University College London (UCL), London, UK

    Evangelos Markopoulos

  2. Division ISD, HKUST, Kowloon, Hong Kong

    Ravindra S. Goonetilleke

  3. School of Arts & Social Sciences, Department of Creative Arts, The Open University of Hong Kong, Ho Man Tin, Kowloon, Hong Kong

    Amic G. Ho

  4. Asian Ergonomics Design Lab, The Hong Kong Polytechnic University, Kowloon, Hong Kong

    Yan Luximon

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© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

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Chen, Y., Kanno, T., Furuta, K. (2020). Analysis of the Cognitive Processes Underlying Discussions in Complex Problem Solving. In: Markopoulos, E., Goonetilleke, R., Ho, A., Luximon, Y. (eds) Advances in Creativity, Innovation, Entrepreneurship and Communication of Design. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1218. Springer, Cham. https://doi.org/10.1007/978-3-030-51626-0_6

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  • DOI: https://doi.org/10.1007/978-3-030-51626-0_6

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-51625-3

  • Online ISBN: 978-3-030-51626-0

  • eBook Packages: EngineeringEngineering (R0)

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